premium family account, I changed my address twice

[MarieSchmidt]

Hi,

Two months ago Spotify kicked me out of the premium family account because I had a different residence than my family.

One month ago I moved back to my family. (so I officially have the same address as my family now). My dad sent me an invitation to the family account, but spotify doesn't let me have a premium account because they are still convinced that I have a different address. How can I make spotify check my official address one more time?

Thanks a lot

[MonicaM_Bogota]

Hi, @MarieSchmidt!

Welcome to the Spotify Community, we're glad to see you're part of the band.

Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

You can also use our Contact Form to get email support.

Don't hesitate to drop us a message if you need us again.