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switch from annual plan to family plan

Solved!

switch from annual plan to family plan

I recently switched from the monthly $9.99 plan to the annual $99 plan. For Christmas my family decided we all wanted to save some money and move to the family plan. Is this possibly? Or do I have to wait until my 1 year is over in Dec 2018?? 

 

Could I be refunded the $99 (since it's only been a week since I purchased the annual pass) or prorated and then switch to the family plan? What are my options?

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Hey @mason4868

 

If you upgrade your subscription, your remaining time on the deal will be converted to Family Premium, which will bring your renewal date forward. You won't be charged again until it runs out.

 

This also means you will be the Family Plan Admin, and you'll be in charge of inviting your other Family members to the plan.

 

If someone else upgrades to Family, he/she will be charged monthly (you'll be an invited subaccount), so your Premium subscription will 'freeze' and will become available once you're out of the Family Premium.

 

Hope it helps. 🙂

osorniosSpotify Star
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Hey! Welcome to the Spotify Community 🙂
In this case I would suggest contacting SpotifyCares. You can get in touch with them through either of these:

Tell them what's going on and your username and they'll solve it! 🙂
Cheers!
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Marked as solution

Hey @mason4868

 

If you upgrade your subscription, your remaining time on the deal will be converted to Family Premium, which will bring your renewal date forward. You won't be charged again until it runs out.

 

This also means you will be the Family Plan Admin, and you'll be in charge of inviting your other Family members to the plan.

 

If someone else upgrades to Family, he/she will be charged monthly (you'll be an invited subaccount), so your Premium subscription will 'freeze' and will become available once you're out of the Family Premium.

 

Hope it helps. 🙂

osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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