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Can't access link to buy premium

Can't access link to buy premium

 

Plan

Premium (for one more day, hence why I'm trying to solve this last minute...)

Country

USA

Device

Macbook Pro 2017

Operating System

OS X 10.13.6

 

My Question or Issue

When I try to purchase student premium, it wouldn't verify me. So I entered the documents manually and received confirmation that I was enrolled and that I could click a link to proceed with my purchase. This link, both the one sent to my email as well as via SMS, resulted in 500 errors. I'm seeing this problem pop up a bunch, but can't seem to find any solutions. Am I missing something obvious? Or is this just a bug that has gone unfixed?

 

Screen Shot 2019-05-14 at 7.23.26 PM.png
Reply
2 Replies

This problem was solved (contacted Spotify Help on fb and they sent me a link to use instead)

Hey there @UseQuadratics,

 

Thanks for reaching out about this here in the Community as well!

 

We're glad to hear all's well now 🙂

 

If you'd like more help in the future, don't hesitate to give us a shout. We'll do our best to lend a hand.

 

Have a lovely day!

KaterinaModerator
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