Change student status to other spotify account

[MrNikPre]

Hello everyone,

I am a student and was using a student subsciption for my spotify account. However unfortunately I forgot my account details. In my new account I cant use my student status, because it is already associated with the other account. What can I do? Can I at least find out the email of the account it is associated with?

Thank you

[imattolo]

Hey @MrNikPre, welcome to the community!

In this case, I'd suggest you to contact the Spotify Support. They will check your details and give you a solution.

To contact support, please fill out the online contact form. If, for whatever reason you would prefer not to, or you cannot use the form, support can also be reached on twitter by reaching out to @SpotifyCares, or on Facebook by sending a message to the Spotify Cares Facebook page.
Please be aware that responses may take anywhere from 24-48 hours depending on the volume of tickets they are currently handling.

Have a nice day! 🙂