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Charged before the supposed date

Charged before the supposed date

Hello dear rockstars!

 

I recently subscribed for the student discount while my free 2 months premium trial subscription continues. But I noticed that I am charged before my free premium period is over even though it is still written on my profile that I will be charged after this period ends.

 

What should I do?

 

Thanks in advance!

Reply
3 Replies

Hey @fikarak, welcome to the Spotify Community!

 

Did you receive a payment confirmation email from Spotify?

Let me know 🙂

Hi Jacob!

Thanks a lot for your reply.

No, I haven't received a confirmation email. I just noticed that when I
checked my bank account activities.


@fikarak,

 

Does the charge show up on your account's receipts tab (https://www.spotify.com/account/subscription/receipt/)?

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