Getting charged double

[juliepetro15]

Plan

Student Premium

USA

Device

iPhone

Operating System

iOS

I just set up my student spotify premium a month or 2 ago. last month i got charged $5.34, and this month i just got charged $10.66. I don't know why, please help.

[OneByBoo]

Hey there @juliepetro15,

thanks for reaching out to the community !

Please check to Premium for Students help page here to make sure you have conducted the process correctly.

In addition, i'd recommend checking this help page on extra charges in case the answer lies there somewhere.

Let me know what you find 😃

[fabiolinus]

same here: 

When I subscribed I was doing my master Thesis. I got no time to read all the spamming email that spotify always sends.

I find incorrect that they charged me double: they should at least ask to renew the payment permissions in that occasion... I felt robbed.

result: I unscribed and I am considering google music.

Kind regards