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Got Pushed from Premium Student to Premium without any Notification

Got Pushed from Premium Student to Premium without any Notification

I'd noticed a charge of $9.99 from spotify instead of the usual $4.99 at the end of the last month. This is unusual as I am still enrolled in school. There was also no notification of the random upcharge. While I was able to switch back to student premium easily, I was wondering if there was any way to receive a reimbursement of $5, for spotify's error. 

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1 Reply

Hello @expectthebenefi,

 how long ago did you activate the student subscription? Your student credentials must be checked once a year, otherwise you will be automatically downgraded to the Premium standard subscription.

You should also have received an email from SheerID to reconfirm your credentials.

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