Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Premium Student

Get help verifying your Student Discount.

Start a topic

Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • akazzzzzz_
  • Visitor
  • 24325 Views
  • 18 replies
  • 0 likes
  • Premium for Students
  • 24325 Views
  • 18 replies
  • 0 likes

Cant join Student Premium, but spotify already charge me

Im kenny from Indonesia, i want to join Spotify Student Premium. But i cant attach file, i tried 5/6 times, also hit "submit" command. Finally, i let it go. I thought, i'll try next time. But i checked my bank app, and find that Spotify already charg...

  • Casual Listener
  • Im kenny from Indonesia, i want to join Spotify Student Premium. But i cant attach file, i tried 5/6 times, also hit "submit" command. Finally, i let it go. I thought, i'll try next time. But i check...
  • Kennfrs
  • Casual Listener
  • 298 Views
  • 2 replies
  • 0 likes
  • 298 Views
  • 2 replies
  • 0 likes

Problemas com pagamento no Plano Universitario

A mensalidade com desconto de 50% sempre pago pelo meu cartao de credito. Neste mes de dezembro realizei o pagamento no dia 12/12/17, mas nao recebi nenhuma confirmacao de pagamento no meu e-mail do EBANX. Com isso, meu plano universitario foi suspen...

  • Newbie
  • A mensalidade com desconto de 50% sempre pago pelo meu cartao de credito. Neste mes de dezembro realizei o pagamento no dia 12/12/17, mas nao recebi nenhuma confirmacao de pagamento no meu e-mail do ...
  • Bittencourt
  • Spotify Star
  • 327 Views
  • 1 replies
  • 0 likes
  • 327 Views
  • 1 replies
  • 0 likes

Desconto univertario

Fiz meu pedido para desconto universita rio equando confirmei a instituicao o spotify voltou a pagina inicial e nao consegui enviar o documento de comprovacao de matricula .Voltei e tentei fazer novamente e quando tentei colocar a instituicao foi inf...

  • Newbie
  • Fiz meu pedido para desconto universita rio equando confirmei a instituicao o spotify voltou a pagina inicial e nao consegui enviar o documento de comprovacao de matricula .Voltei e tentei fazer nova...
  • Bittencourt
  • Spotify Star
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

Issue with transferring student discount

I accidentally addedy student discount to the wrong account and now I'd like to put it on my main account. Though I've cancelled the premium subscription on the student discount account, I am still having issues getting the student discount on the ot...

  • Newbie
  • I accidentally addedy student discount to the wrong account and now I'd like to put it on my main account. Though I've cancelled the premium subscription on the student discount account, I am still h...
  • 211 Views
  • 0 replies
  • 0 likes
  • 211 Views
  • 0 replies
  • 0 likes

Solved!! problem with student ID

Firstly my English isn't very good but I will try tell about my problem. I wanted to get premium with student discount, so I write my payment card number and the payment is done but when I tried to give my photos of student ID I can't so I thought th...

  • Casual Listener
  • Firstly my English isn't very good but I will try tell about my problem. I wanted to get premium with student discount, so I write my payment card number and the payment is done but when I tried to g...
  • janush
  • Casual Listener
  • 465 Views
  • 2 replies
  • 0 likes
  • 465 Views
  • 2 replies
  • 0 likes

Payment for students

HelloI have activated the student pass. Payment has been made. But for some errors the payment was not attached with my account so I still have the profile blocked but the payment has left. Does anyone know how I can solve my problem. I did not under...

  • Newbie
  • Hello I have activated the student pass. Payment has been made. But for some errors the payment was not attached with my account so I still have the profile blocked but the payment has left. Does an...
  • Maxim
  • Spotify Star
  • 367 Views
  • 1 replies
  • 0 likes
  • 367 Views
  • 1 replies
  • 0 likes

Payment for Student Discount, doubled charged for regular.

Hey, I have been a loyal user of Spotify for YEARS. I am a college student and switched plans on 12/3 and paid $4.99. Now, today, 12/29 I was charged $9.99 and it says my plan is now a normal premium subscription and I am not allowed to change it. Sp...

  • Newbie
  • Hey, I have been a loyal user of Spotify for YEARS. I am a college student and switched plans on 12/3 and paid $4.99. Now, today, 12/29 I was charged $9.99 and it says my plan is now a normal premium...
  • Maxim
  • Spotify Star
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

charged but no premium

made a student premium account and when i completed it it said offer expired then charged my account 5$ and i still don’t have premium

  • Newbie
  • made a student premium account and when i completed it it said offer expired then charged my account 5$ and i still don’t have premium
  • Luke
  • Spotify Star
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

student discount

I'm currently a student and I have been registered as a student with spotify premium for the past year but this month I got charged the normal fee of 9.99 instead of the discount fee. How do I credit the extra they charged me and go back to paying th...

  • Newbie
  • I'm currently a student and I have been registered as a student with spotify premium for the past year but this month I got charged the normal fee of 9.99 instead of the discount fee. How do I credit...
  • LoganHelps
  • Composer
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Says I'm ineligible for discount

I have tried to change my country. I changed my payment to my current country card per a previous post here, but it still won't let me change my country. Also, I am a student, but it won't let me use the student discount. Please help me fix this.

  • Casual Listener
  • I have tried to change my country.  I changed my payment to my current country card per a previous post here, but it still won't let me change my country.  Also, I am a student, but it won'...
  • Luke
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Spotify premium -> student discount

Hello everybody, I used to have the student discount for my spotify account. However, it is no longer there and I pay the normal amount. How do I change it back to student discount?I logged into unidays but when I click on "student discount" I have t...

  • Casual Listener
  • Hello everybody,   I used to have the student discount for my spotify account. However, it is no longer there and I pay the normal amount. How do I change it back to student discount? I logge...
  • DaisyMeRollin
  • Casual Listener
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

How to sign up for Student account

Hi, I was wondering if you can sign up for a student account on spotify with your personal email, or if you need to use your school email to verify that you are a student.

  • Newbie
  • Hi, I was wondering if you can sign up for a student account on spotify with your personal email, or if you need to use your school email to verify that you are a student.
  • Maxim
  • Spotify Star
  • 443 Views
  • 1 replies
  • 0 likes
  • 443 Views
  • 1 replies
  • 0 likes

List of universities for the student discount

Hi, Does anyone know where you can find the list of accepted universities?

  • Visitor
  • Hi,  Does anyone know where you can find the list of accepted universities?
  • Maxim
  • Spotify Star
  • 5912 Views
  • 1 replies
  • 0 likes
  • 5912 Views
  • 1 replies
  • 0 likes

Solved!! 1 month instead of 12 month.

Spoiler (Highlight to read)Hello there. Today I bought a 50% discount student package for 12 months.When I look at it from the system, I see that it will end in 1 month.He said it was 12 months with a credit / debit card.I'm waiting for your help.Hel...

  • Casual Listener
  • Hello there. Today I bought a 50% discount student package for 12 months. When I look at it from the system, I see that it will end in 1 month. He said it was 12 months with a credit / debit card. ...
  • imattolo
  • Community Legend
  • 1236 Views
  • 6 replies
  • 0 likes
  • 1
    12
    ay
    Help
    mount
    Student
  • 1236 Views
  • 6 replies
  • 0 likes

Student discount

I am unable to get the student discount when I am in fact a college student, please help

  • Casual Listener
  • I am unable to get the student discount when I am in fact a college student, please help 
  • Maxim
  • Spotify Star
  • 534 Views
  • 5 replies
  • 0 likes
  • Student
  • 534 Views
  • 5 replies
  • 0 likes

Spotify Student

Is it possible to purchase spotify premium for students without hulu for $3.99/month?

  • Newbie
  • Is it possible to purchase spotify premium for students without hulu for $3.99/month?
  • Maxim
  • Spotify Star
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Student discount

No puedo obtener premium sin embargo ya me descontaron 98 pesos mexicanos de mi tarjeta, ¿Como puedo hacer que Spotify me haga validos mis 2 meses ya pagados? O que me reembolsen mi dinero Help!

  • Newbie
  • No puedo obtener premium sin embargo ya me descontaron 98 pesos mexicanos de mi tarjeta, ¿Como puedo hacer que Spotify me haga validos mis 2 meses ya pagados? O que me reembolsen mi dinero 😞 Help!
  • 194 Views
  • 0 replies
  • 0 likes
  • Student
  • 194 Views
  • 0 replies
  • 0 likes

On Student Sign-up, the "University of California, Irvine" shows incorrectly

On Student Sign-Up, the "University of California, Irvine" shows as "University of California Irvine Law" and "University of California - Irvine Law." Neither of which work for the "University of California, Irvine" (NOT Law School). Anyone know how ...

  • Casual Listener
  • ...ustomer service?   Sure, I can ask to be manually validated, but why should I and the 33,000 other students who attend University of California, Irvine be required to go through a more c...
  • Da_Le
  • Casual Listener
  • 432 Views
  • 1 replies
  • 0 likes
  • Student
  • 432 Views
  • 1 replies
  • 0 likes

I can't be Premium

I am a Student I completed all process and You Have been withdrawn 1.83 USD three times From My Credit Card. My Bank sent a message to me that Process complete.I am not Premium. I Will GET MAD. What should I Do? My User ID: Sword and my e-mail:

  • Newbie
  • I am a Student I completed all process and You Have been withdrawn 1.83 USD three times From My Credit Card. My Bank sent a message to me that Process complete.I am not Premium. I Will GET MAD. ...
  • 211 Views
  • 0 replies
  • 0 likes
  • Student
  • 211 Views
  • 0 replies
  • 0 likes