I bought student discount but it was not active

[Suheyl1]

I bought student discount but it was not active

[Luke]

Hey @Suheyl1,

when you didn't recieve your Premium immediately, your payment must be showing as pending on your bank statement.

Could you please check that for me :)?

Have a great day!

LK608

[Suheyl1]

No, payment was made and it appears on my account

<removed sensitive info>

[Luke]

Hey @Suheyl1,

then you should look on the receipt you got sent to your email address. This should say the username with that you subscribed to Spotify premium!
Try to log in with that account.
When you see a 10 digit number log in with Facebook!

Have a great day!

LK608

[Suheyl1]

I did not receive any receipt for my e-mail address.

My account (student discounted) ;

suheyl1

[Luke]

Hey again @Suheyl1,

in this case you should get in touch with the Spotify support.

You can contact the support trough this link.

Also it can be reached through Twitter via @spotifycares or trough the Spotifycares Facebook site.

Have a nice day!

LK608

[Suheyl1]

You have been very helpful, thank you 

[Luke]

No worries 🙂

I'm https://open.spotify.com/track/5Em4p6DHTRFjfBp66mGzJh