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I can't renew my student premium membership.

I can't renew my student premium membership.

The website just says that I'm verified until November, and to select a plan. It then just shows my current plan, with no option to select. I'm not taken, and am not able to visit, any form of verification site.
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3 Replies

Hi @ 

 

The verification is sent to your email. Double check there and also check in your spam/junk folder just in case your email flagged it as such. 

 

Keanu_C

I am having the same problem. @Keanu_C : I did not receive an email to re-verify, so I followed the instructions to manually renew and it brought me to the page OP described… but nothing to click on/move past. Please help !

@Pine18 I suggest by using incognito mode on your browser or try using a different device. 

Keep in mind, if you have already used a Student Account for over 4 years, you won't be able to renew your subscription and will be charged the full price of a regular Premium account

Keanu_C

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