I cant use my premium account

[meltemm]

Hi, my credit card shows that the fee was paid but when i log in my account shows itself as a fee pocket. Iwas paid gor premium packet for students. I am in a trouble. Please help me

[user-removed]

Hi there, @meltemm! I might be able to lend you a hand here!

Would you be able to check if that transaction is showing as pending or pre-auth? Let me know 🙂

Cheers!