I got the spotify student but it hasn't changed yet and it's Spotify free

[#1]

I just got Spotify student and my account is still on Spotify free, how can I change it?

[Maria]

Hey there,

Thanks for reaching out on the Community!

Just to confirm, did you complete the student verification process through the student page? If so, could you double-check the subscription status on your account page?

If it shows that you have Premium on the account page, try signing out from the app and back in again twice in a row. This will resync your account info 🙂

Should the account page show as free, however, it's possible that your payment & subscription wasn't processed. In this case, just head over to the student page again to subscribe.

Hope this helps! Cheers.

[dvv7fcr037xm5byebnnu]

Hi Maria, my name is Joseph.i just switched to student plan. But it is still showing individual premium. Will that switch to student on the next billing cycle? Thank you!

[Ivelina]

Hey @dvv7fcr037xm5byebnnu,

Thanks for joining the thread!

If you haven't already done this, don't forget to also change your subscription to Premium Student via the Account Page > Subscription > Manage your subscription. After you've changed to Student from Individual, you should be charged for the new plan on your next billing date which you can also check from the Account Page.

Hope this helps and we're here if you've got any other questions 🙂