I'm verified as a student but when I try to switch plans it says "Sorry, yo

[#1]

Sorry, you are not eligible for that plan. Here are some other ways to get Premium."

[ribezaz]

Hey, how are you? Welcome to the Spotify Community! I will help you 🙂

To resolve this situation, I recommend following these steps:

Check Eligibility: Make sure you are using the correct email address for the educational institution that is registered with Spotify.

Status Verification: Visit the Spotify student verification portal and confirm your student status again.

Adequate Documentation: Have the necessary documentation on hand that proves your student status, such as an enrollment document or valid student card.

Clearing Cache and Cookies: Clear your browser's cache or cookies. You can check out how to clean efficiently here.

Keep me informed if none of these steps work!

Cheers,
ribezaz 🎶

[Zhan]

Same problem