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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • akazzzzzz_
  • Visitor
  • 24349 Views
  • 18 replies
  • 0 likes
  • Premium for Students
  • 24349 Views
  • 18 replies
  • 0 likes

Paid for Premium student but no receipt and premium is not working.

PlanPremiumCountryKenyaDeviceDell LaptopOperating SystemWindows 11 My Question or IssueHello. I have paid for my premium subscription however the app has failed to recognize it and there is no receipt sent.

  • Newbie
  • Plan Premium Country Kenya Device Dell Laptop Operating System Windows 11   My Question or Issue Hello. I have paid for my premium subscription however the app has failed to recognize ...
  • Maxim
  • Spotify Star
  • 214 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 214 Views
  • 1 replies
  • 0 likes

Student Premium

090624 10:00amPh Hi, I would like to send my concern about this matter, I already paid for the subscription for the next three months using the student premium. On August 5th my account automatically paid for it, my question is why are you pausing my...

  • Visitor
  • 090624 10:00amPh   Hi, I would like to send my concern about this matter, I already paid for the subscription for the next three months using the student premium. On August 5th my account aut...
  • Maxim
  • Spotify Star
  • 260 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 260 Views
  • 1 replies
  • 0 likes

Is Spotify Premium for Students just for US students?

PlanPremiumCountryCosta Rica Device(Huawei P10)Operating System(Android)My Question or Issue I thought Spotify Premium for Students was for college students worldwide. Can someone confirm this? When I try to verify my student status by entering this ...

  • Casual Listener
  • Plan Premium Country Costa Rica   Device (Huawei P10) Operating System (Android) My Question or Issue   I thought Spotify Premium for Students was for college students worldwide....
  • fabiorojasz
  • Visitor
  • 2073 Views
  • 6 replies
  • 0 likes
  • Premium for Students
  • 2073 Views
  • 6 replies
  • 0 likes

Superuser Contribution Issues with Student subscription

Hello,I am a student from Bulgaria and I am currently using the individual plan. I want to switch to the student plan, but I get an error(404s and heartbreaks We couldn’t find the page you were looking for.) when I try to do so. It seems like I canno...

  • Newbie
  • Hello, I am a student from Bulgaria and I am currently using the individual plan. I want to switch to the student plan, but I get an error(404s and heartbreaks We couldn’t find the page you were loo...
  • Maxim
  • Spotify Star
  • 295 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 295 Views
  • 1 replies
  • 0 likes

Premium student not being able to avail premium features

I was able to avail all the premium features till now after signing up from premium student in february. But today, for the month of september although my auto-payment was processed, spotify shows that there's an issue with the payment and to start a...

  • Visitor
  • I was able to avail all the premium features till now after signing up from premium student in february. But today, for the month of september although my auto-payment was processed, spotify shows th...
  • osornios
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Superuser Contribution ADDRESS NOT VALID

I'm getting problem,i just got verified as being a student,now I am just putting my address in order to pay spotify for my account,but when I put address and all account details,and click buy now,it shows error for ADDRESS NOT VALID,why is so,whateve...

  • Visitor
  • I'm getting problem,i just got verified as being a student,now I am just putting my address in order to pay spotify for my account,but when I put address and all account details,and click buy now,it ...
  • Vasil
  • Moderator
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes

I can't pay for my premium student as payment window isn't loading

I've chosen my subscription but I can't pay as the payment isn't loading. It's stuck to only selection of the plan.

  • Newbie
  • I've chosen my subscription but I can't pay as the payment isn't loading. It's stuck to only selection of the plan.
  • Maxim
  • Spotify Star
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

pq estou tendo anuncios enquanto escuto podcast's se eu pago para não ter

Ja faz alguns dias que enquanto ouço um podcast tem varios anuncios no meio oq é super chato. Pago justamente para n quer esse tipo de coisa.

  • Visitor
  • Ja faz alguns dias que enquanto ouço um podcast tem varios anuncios no meio oq é super chato. Pago justamente para n quer esse tipo de coisa.
  • Bittencourt
  • Spotify Star
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Account disappearance

My account suddenly disappeared, along with all my playlists and favorite albums. However, I am still being charged monthly. What should i do to have refundPlanStudent

  • Newbie
  • My account suddenly disappeared, along with all my playlists and favorite albums. However, I am still being charged monthly. What should i do to have refund Plan Student  
  • Maxim
  • Spotify Star
  • 200 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 200 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to access Hulu | Premium Student

PlanPremium StudentCountryUSADeviceAll My Question or IssueSo I got in contact with Hulu support and they suggested I contact Spotify about this issue so I figured I'd try here before attempting actual Spotify support. I've had my Premium Student acc...

  • Regular
  • Plan Premium Student Country USA Device All   My Question or Issue So I got in contact with Hulu support and they suggested I contact Spotify about this issue so I figured I'd try here b...
  • Not applicable
  • 672 Views
  • 5 replies
  • 0 likes
  • Premium for Students
  • 672 Views
  • 5 replies
  • 0 likes

Superuser Contribution PAGO

PlanPara estudiantes PaísColombiaDispositivo(Galaxia A70)Sistema operativo (Androide)Mi pregunta o problemaEl DIA 25 REALICE CAMBIO DE PLAN PARA EL PLAN ESTUDIANTES, REALICE EL PAGO Y APARECE COMO PAGO APPROBADO. ACTUALMENTE MI CUENTA APARECE COMO UN...

  • Visitor
  • Plan Para estudiantes  País Colombia Dispositivo (Galaxia A70) Sistema operativo  (Androide) Mi pregunta o problema El DIA 25 REALICE CAMBIO DE PLAN PARA EL PLAN ESTUDIANTES, REALI...
  • Novy
  • Moderator
  • 193 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 193 Views
  • 1 replies
  • 0 likes

Superuser Contribution I don't get any pin code when purchasing premium

Spotify suddenly stopped updating my plan and I double checked the validation of the student premium and then when I tried to purchase it again It won't send any pin code

  • Visitor
  • Spotify suddenly stopped updating my plan and I double checked the validation of the student premium and then when I tried to purchase it again It won't send any pin code
  • Billy-J
  • Spotify Star
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Hulu is not included in my Premium Student subscription

PlanPremium StudentCountryHungary My Question or IssueI recently entered university so I updated my subscription from premium to premium student. During the upgrade I saw somewhere that Hulu is included with the subscription but I can't activate it. ...

  • Newbie
  • Plan Premium Student Country Hungary   My Question or Issue I recently entered university so I updated my subscription from premium to premium student. During the upgrade I saw somewhere t...
  • Maxim
  • Spotify Star
  • 226 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 226 Views
  • 1 replies
  • 0 likes

Premium Student coming to an end

Hello, I am currently on the Premium Student plan, which is linked up to my Headspace. The plan is coming to an end in September as I've received the max 4 years, however if I change to Spotify free, will my headspace still be connected to my account...

  • Visitor
  • Hello, I am currently on the Premium Student plan, which is linked up to my Headspace. The plan is coming to an end in September as I've received the max 4 years, however if I change to Spotify free,...
  • ribezaz
  • Spotify Star
  • 224 Views
  • 1 replies
  • 1 likes
  • Premium for Students
  • 224 Views
  • 1 replies
  • 1 likes

Superuser Contribution I can't open the Spotify premium student page

PlanPremiumCountryFranceDeviceiPhone 14 pro Operating System(iOS My Question or IssueI am trying to have the Spotify premium for student but i can't open the page

  • Visitor
  • Plan Premium Country France Device iPhone 14 pro  Operating System (iOS   My Question or Issue I am trying to have the Spotify  premium for student but i can't open the page
  • whocares223
  • Visitor
  • 494 Views
  • 4 replies
  • 0 likes
  • Premium for Students
  • 494 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution My Student Plan was randomly changed to the Family Plan

PlanFamily Plan (was Student Plan until it was changed without my permission)Country United States My Question or Issue So, I started my Student Plan for Spotify about 2 months ago and was charged $5 for the first month, then I looked back at my bill...

  • Newbie
  • Plan Family Plan (was Student Plan until it was changed without my permission) Country  United States  My Question or Issue  So, I started my Student Plan for Spotify about 2 mont...
  • Alishba
  • Visitor
  • 12183 Views
  • 6 replies
  • 0 likes
  • 12183 Views
  • 6 replies
  • 0 likes

Superuser Contribution the renewal date is less than a month

PlanStudentCountryMalaysiaDeviceIphone 11Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI made the payment on 25/8/2024, but the date needs to be renewed on 9/9/2024.

  • Newbie
  • Plan Student Country Malaysia Device Iphone 11 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I made the payment on 25/8/2024, but the date needs ...
  • Ivelina
  • Moderator
  • 355 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 355 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student account change

None of the below information is required. However, the more you provide the easier it will be for us to try and help hello.PlanFree/Premium->studentCountryUSA Device(iPhone 13Operating System(iOS 17.5.1 My Question or IssueIf my normal premium payme...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help hello. Plan Free/Premium->student Country USA  Device (iPhone 13 O...
  • Ivelina
  • Moderator
  • 313 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 313 Views
  • 1 replies
  • 0 likes

Folkhighschools (Folkhögskola) aren't included in the Premium Student form.

For some reason Folkhigh schools (Folkhögskola) isn't included in the Student Premium forms in Sweden. This is also a form of tertiary education for students. So I find it strange that this school form isn't included.PlanPremiumCountrySwedenDeviceSam...

  • Newbie
  • For some reason Folkhigh schools (Folkhögskola) isn't included in the Student Premium forms in Sweden. This is also a form of tertiary education for students. So I find it strange that this school f...
  • Maxim
  • Spotify Star
  • 139 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 139 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Community] How to deactivate Hulu

I have been going insane for hours it seems, trying to figure out how to deactivate Hulu on my Premium Spotify Student account so that I am able to reactivate Hulu and not be charged for it. Both Spotify and Hulu support basically point at each other...

  • Visitor
  • I have been going insane for hours it seems, trying to figure out how to deactivate Hulu on my Premium Spotify Student account so that I am able to reactivate Hulu and not be charged for it. Both Spo...
  • tomimizz
  • Newbie
  • 2178 Views
  • 9 replies
  • 2 likes
  • 2178 Views
  • 9 replies
  • 2 likes