I use premium for student for about 6 months but today I paid 5$

[#1]

I’m student and every month I buy premium for student but today (12.13.2022) I paid 5$ like for usually premium

[MihailY]

Hey,

Thanks for reaching out.

If you've been charged the regular price for Premium, this most likely means that your student discount has expired (it's valid for 12 months at a time). Not to worry though, if you're still eligible, you can apply for a new one here.

We hope this helps.

[merttkn]

My student plan expired today and I've been charged regular price but I renewed my student plan. Is it possible to get money back because normal plan is 2x more expensive than student plan in my country.

[Joan]

Hi there,

Thanks for reaching out. To reverify your status as Student, please go to our partners at SheerID and complete the verification process once again. After you have received the confirmation email, follow the link there, it will guide you to activate the verification on your account and then update the subscription to Student. You should then see on your account page that your next payment is once again the discounted amount. If you would like a refund after that, you can get one within 14 days, just reach out to our support team.

Hope this clears things up.