Mistake during identification (Lost money, no sub)

[Greycuk]

I made mistake - I cant use the student discount, coz Im High School student. I found out at SheerID page, so I closed it... but Spotify took money from my bank account anyway (And I didnt get the subscription obviously) ... How to get my money back?

[Julian]

Hey @Greycuk, welcome to the Spotify Community!

No worries. If your application to the discount was not approved or you didn't complete the process, the transaction will expire and the funds will go back to your card automatically during the next week. However, keep in mind that time frame can change depending on your bank.

Let us know if you have questions. Have a great day!