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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Oussama3
  • Visitor
  • 25127 Views
  • 19 replies
  • 0 likes
  • Premium for Students
  • 25127 Views
  • 19 replies
  • 0 likes

Quanto tempo demora para ser aprovado o desconto para universitários?

Boa tarde, na noite do sábado passado (02 de setembro) eu solicitei o desconto universitário para o plano premium que o Spotify oferece (no valor de 8,50 reais), porém já é terça feira, dia 05 de setembro e ate agora nada de receber o email confirman...

  • Newbie
  • Boa tarde, na noite do sábado passado (02 de setembro) eu solicitei o desconto universitário para o plano premium que o Spotify oferece (no valor de 8,50 reais), porém já é terça feira, dia 05 de set...
  • Bittencourt
  • Spotify Star
  • 22345 Views
  • 17 replies
  • 1 likes
  • 22345 Views
  • 17 replies
  • 1 likes

Atualização do Plano Premium com cobrança duplicada

PlanPremiumCountry BrazilDeviceAsus Zenfone 3Operating SystemAndroid 7 My Question or IssueRecentemente fiz a atualização do meu plano Premium para Premium Student, porém me deparei com uma cobrança duplicada.

  • Newbie
  • Plan Premium Country  Brazil Device Asus Zenfone 3 Operating System Android 7   My Question or Issue Recentemente fiz a atualização do meu plano Premium para Premium Student, poré...
  • Bittencourt
  • Spotify Star
  • 443 Views
  • 1 replies
  • 0 likes
  • 443 Views
  • 1 replies
  • 0 likes

Superuser Contribution Me cobraron dos veces al suscribirme en el plan de estudiantes

El día de hoy me suscribi en Spotify para estudiantes el cual tiene un costo 2.99, pero al ver que aún me sale cuenta free volví a hacer el proceso y luego Mendi cuenta que me volvieron a recargar mismo monto (dos veces en total) por favor quiero que...

  • Newbie
  • El día de hoy me suscribi en Spotify para estudiantes el cual tiene un costo 2.99, pero al ver que aún me sale cuenta free volví a hacer el proceso y luego Mendi cuenta que me volvieron a recargar mi...
  • SergioDavid
  • Roadie
  • 445 Views
  • 1 replies
  • 0 likes
  • 445 Views
  • 1 replies
  • 0 likes

Superuser Contribution Subscription problem

Hello! It seems like I paid for premium for students? And it still says that I have free version.. I checked my bank accounts and spotify took my money. My user on spotify is kagawa98! please help, either cansel.

  • Newbie
  • Hello!   It seems like I paid for premium for students? And it still says that I have free version.. I checked my bank accounts and spotify took my money. My user on spotify is kagawa98! &n...
  • SergioDavid
  • Roadie
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Plan Documents; SheerID

Hi, I love Spotify but I hate that I ccannot speak to a human being when I have specific questions. Anyway, I signed up for he Student Plan and SheerID is currently processing my submitted documentations. What I am wondering is, the documents I submi...

  • Newbie
  • Hi,   I love Spotify but I hate that I ccannot speak to a human being when I have specific questions. Anyway, I signed up for he Student Plan and SheerID is currently processing my submitted d...
  • SergioDavid
  • Roadie
  • 485 Views
  • 1 replies
  • 0 likes
  • 485 Views
  • 1 replies
  • 0 likes

Superuser Contribution Descuento para Estudiantes

PlanPremiumCountry Dominican Republic My Question or Issue Realmente cre que Spotify deberia agregar mas paises a la lista para el descuesto eatudiantil, es injusto que algunos paises esten otros no. Por favor agregen Repúlica Dominicana a la lista d...

  • Newbie
  • Plan Premium Country  Dominican Republic     My Question or Issue   Realmente cre que Spotify deberia agregar mas paises a la lista para el descuesto eatudiantil, es injus...
  • SergioDavid
  • Roadie
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Student Discount

PlanFreeCountryAustralia DeviceiPhone 5Operating SystemiOS10 My Question/IssueHey! I have tried signing up for the student discount a few times and have gotten the message 'You have already redeemed this offer.' Although I still don't have premium?

  • Casual Listener
  • Plan Free Country Australia  Device iPhone 5 Operating System iOS10   My Question/Issue Hey! I have tried signing up for the student discount a few times and have gotten the messa...
  • _madelinekelly
  • Casual Listener
  • 444 Views
  • 2 replies
  • 0 likes
  • 444 Views
  • 2 replies
  • 0 likes

Decided no to buy Spotify premium with student discount but still charged money

So basically, I was buying Spotify Premuim with Student discount, I entered my card number and all that, but when I had to enter university I go to, I decided not to get Spotify Premium. Later I went on my I-Bank and Spotify had charged 5$. Not reall...

  • Newbie
  •     So basically,  I was buying Spotify Premuim with Student discount,  I entered my card number and all that, but when I had to enter university I go to, I decided not to get S...
  • Maxim
  • Spotify Star
  • 346 Views
  • 1 replies
  • 0 likes
  • 346 Views
  • 1 replies
  • 0 likes

Superuser Contribution Turkish Student payment

PlanFreeCountry TurkeyOperating System(Windows, ipad 2) My Question or Issue I send my student document/wrote my mastercard information for premium account, but they didnt return to me, and my account is still free, can not use premium.

  • Visitor
  • Plan Free Country  Turkey Operating System (Windows, ipad 2)   My Question or Issue  I send my student document/wrote my mastercard information for premium account, but they di...
  • JulianA_Bogota
  • Roadie
  • 334 Views
  • 1 replies
  • 0 likes
  • 334 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mistake during identification (Lost money, no sub)

I made mistake - I cant use the student discount, coz Im High School student. I found out at SheerID page, so I closed it... but Spotify took money from my bank account anyway (And I didnt get the subscription obviously) ... How to get my money back?

  • Newbie
  • I made mistake - I cant use the student discount, coz Im High School student. I found out at SheerID page, so I closed it... but Spotify took money from my bank account anyway (And I didnt get the su...
  • Julian
  • Moderator
  • 401 Views
  • 1 replies
  • 0 likes
  • 401 Views
  • 1 replies
  • 0 likes

Superuser Contribution I got overcharged 9.99

I get charged $4.99 a month because of my student plan. A few days ago, I got charged $9.99, which is really **bleep** convenient because I got charged an overdraft fee. Had I been charged the regular $4.99, I wouldn't owe an additional $34 with Chas...

  • Casual Listener
  • I get charged $4.99 a month because of my student plan. A few days ago, I got charged $9.99, which is really **bleep** convenient because I got charged an overdraft fee. Had I been charged the regula...
  • whtait
  • Casual Listener
  • 464 Views
  • 3 replies
  • 0 likes
  • 464 Views
  • 3 replies
  • 0 likes

student account

Hi i just payed for a student account, they took the money but my status didn't change.what should i do?

  • Newbie
  •   Hi i just payed for a student account, they took the money but my status didn't change.what should i do?  
  • Keanu_C
  • Community Legend
  • 382 Views
  • 3 replies
  • 0 likes
  • 382 Views
  • 3 replies
  • 0 likes

mobile banking used in student discount

i would like to use mobile banking for my payment using the student discount subscription yet the only option is using a credit card and i dont even have credit card

  • Newbie
  • i would like to use mobile banking for my payment using the student discount subscription yet the only option is using a credit card  and i dont even have credit card 
  • Maxim
  • Spotify Star
  • 540 Views
  • 1 replies
  • 0 likes
  • 540 Views
  • 1 replies
  • 0 likes

Charged 4 times for student premium and still no premium

PlanFree/PremiumCountryCanada DeviceGalaxy S8Operating SystemAndroid Oreo My Question or Issue I was attempting to set up a student premium account in Canada for 4.99, and while it said it would not charge my card until I verified that I was a studen...

  • Newbie
  • Plan Free/Premium Country Canada  Device Galaxy S8 Operating System Android Oreo   My Question or Issue  I was attempting to set up a student premium account in Canada f...
  • Maxim
  • Spotify Star
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount

Spotify Username *Removed username* Plan Free/Premium Country My Question or Issue I had a student discount for spotify premium for the past year. A couple of days ago I received a message stating that the discount would expire soon, however I would ...

  • Casual Listener
  • Spotify Username *Removed username* Plan Free/Premium Country    My Question or Issue  I had a student discount for spotify premium for the past year. A couple of days ag...
  • Keanu_C
  • Community Legend
  • 548 Views
  • 3 replies
  • 0 likes
  • 548 Views
  • 3 replies
  • 0 likes

Incorrectly charged

I was updating my payment details and I was incorrectly charged 9.99 instead of 4.99 for my student plan? How do I fix this? *Removed screenshot with personal information*

  • Casual Listener
  • I was updating my payment details and I was incorrectly charged 9.99 instead of 4.99 for my student plan? How do I fix this?   *Removed screenshot with personal information*
  • rgv2019
  • Casual Listener
  • 475 Views
  • 3 replies
  • 0 likes
  • 475 Views
  • 3 replies
  • 0 likes

Solved!! Ainda nao chegou email de confirmação da assinatura premium para universitarios

Preenchi o formulario de inscrição de a cordo com todos requisitos e no final ficaram de enviar um email para confirmar a conta premium. Já fazem mais de 12 horas que estou aguardando e o email ainda nao foi recebido.

  • Casual Listener
  • Preenchi o formulario de inscrição de a cordo com todos requisitos e no final ficaram de enviar um email para confirmar a conta premium. Já fazem mais de 12 horas que estou aguardando e o email ainda...
  • Bittencourt
  • Spotify Star
  • 6245 Views
  • 20 replies
  • 0 likes
  • 6245 Views
  • 20 replies
  • 0 likes

Superuser Contribution Descuento universitario

Me cobraron 2 meses en lugar de 1, quiero saber si me rembolsaran un mes o lo tomarán en cuenta.

  • Newbie
  • Me cobraron 2 meses en lugar de 1, quiero saber si me rembolsaran un mes o lo tomarán en cuenta.
  • SergioDavid
  • Roadie
  • 379 Views
  • 1 replies
  • 0 likes
  • 379 Views
  • 1 replies
  • 0 likes

Superuser Contribution Descuento para estudiantes pago

Hola buenos días.tengo el descuento de estudiantes y pago $49.00 el problema es que hubo un pago de $100.00 el 2 de abril y ya cheque mis recibos y no aparece ningún pago en el mes de abril solamente de marzo. No hay otras personas usando la misma ta...

  • Newbie
  • Hola buenos días. tengo el descuento de estudiantes y pago $49.00 el problema es que hubo un pago de $100.00 el 2 de abril y ya cheque mis recibos y no aparece ningún pago en el mes de abril solamen...
  • SergioDavid
  • Roadie
  • 464 Views
  • 1 replies
  • 0 likes
  • Student
  • 464 Views
  • 1 replies
  • 0 likes