My student discount is no working

[RoseM_CG]

I was applying to a standard premium account when I discovered the student discount and I loged in and I passed all the certificates and all the stuffs. Next month I was charged like a standard one. When I tried to log in again, it says that I run out the session because I use it. I unsuscribed my premium mode and the student thing wasn't solved anyway. I don't know what to do.... Any idea?

[Alfredo]

Hey @RoseM_CG, welcome to the community!

Thanks for getting in touch with us, we'll gladly help you out.

Just to confirm, did you receive an email confirmation that your discount was ready and to complete the purchase? Make sure you check your spam and unwanted email inboxes to make sure it's not hiding there.

Keep us posted.