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No me reconoce como estudiante y tengo doble cobro como premium y como est

No me reconoce como estudiante y tengo doble cobro como premium y como est

No reconoce el premium de estudiante y dice que esta asociada a otra cuenta, y tengo doble cobro, como premium y estudiante. He iniciado sesión de diferentes maneras y nada, sigo igual
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1 Reply

Hey there,

 

Thanks for reaching out! Hope you don't mind us replying in English.
Worry not, we're here to help!

You can first use this article to find which account is your secondary account.

After this, because you've applied the discount to a wrong account, reach out to our support folks.
They should be able to help you out so that your playlists and other account items & your discount end up with the same account!

 

Let us know in case any questions come to mind & keep us posted on how things go 🙂
Cheers!

VasilModerator
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