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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Premium Student

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • akazzzzzz_
  • Visitor
  • 24392 Views
  • 18 replies
  • 0 likes
  • Premium for Students
  • 24392 Views
  • 18 replies
  • 0 likes

Superuser Contribution Spotify Student

PlanPremiumCountryItalyDeviceHuawei MateBook D 15Operating SystemWindows 11 My Question or IssueAlthough I did the necessary checks to be able to actually join the student subscription when it comes to starting the plan (verified until 06/04/2024) it...

  • Newbie
  • Plan Premium Country Italy Device Huawei MateBook D 15 Operating System Windows 11   My Question or Issue Although I did the necessary checks to be able to actually join the student su...
  • Lyubka
  • Moderator
  • 434 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 434 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have the student discount but i paid the normal amount

PlanPremiumCountryPeruDeviceSamsung Galaxy A30Operating SystemAndroidMy Question or IssueI did not receive any email advising that I will pay the regular price or that I had to renew the student plan. It's not fair for me to pay regular price without...

  • Visitor
  • Plan Premium Country Peru Device Samsung Galaxy A30 Operating System Android My Question or Issue I did not receive any email advising that I will pay the regular price or that I had to rene...
  • Lyubka
  • Moderator
  • 419 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 419 Views
  • 3 replies
  • 0 likes

SheerID does not work

Premium StudentItalyiPhone 14 with iOS 16My Premium Student plan expired and I am now paying full premium.I am still a student and want to subscribe Premium Student.SheerID website is not reachable. Please help.Thanks

  • Newbie
  • Premium Student Italy iPhone 14 with iOS 16 My Premium Student plan expired and I am now paying full premium. I am still a student and want to subscribe Premium Student. SheerID website is not r...
  • Keanu_C
  • Community Legend
  • 373 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 373 Views
  • 1 replies
  • 0 likes

Superuser Contribution My institution has been approved by sheer, but it's still not working

I've recived the following email: "Good news! Your institution, Fondazione ITS Mobilità Sostenibile delle persone e delle merci was approved and has been added to our Student program"Still my school it's not listed in the University / college name.  

  • Visitor
  • I've recived the following email: "Good news! Your institution, Fondazione ITS Mobilità Sostenibile delle persone e delle merci was approved and has been added to our Student program" Still my sch...
  • Alex
  • Spotify Legend
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
  • 0 likes

Superuser Contribution Plan para estudiantes luego de ser Premium

Hace 3 meses me inscribí a Spotify Premium con el descuento de 3 meses con mi tarjeta de crédito, lugo a los 2 meses supe del descuento para estudiantes, hice la verificación (lamentablemente desde otra cuienta) y me dieron el descuento del 50%, pero...

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  • Casual Listener
  •   Hace 3 meses me inscribí a Spotify Premium con el descuento de 3 meses con mi tarjeta de crédito, lugo a los 2 meses supe del descuento para estudiantes, hice la verificación (lamentablemente...
  • Alex
  • Spotify Legend
  • 2820 Views
  • 7 replies
  • 1 likes
  • estudiante
    Premium
    Premium 3 Month Trial
    Student
  • 2820 Views
  • 7 replies
  • 1 likes

Can I retain my Hulu subscription if I change my Spotify student to Spotify premium?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've graduated college so my Spotify premium/hulu with ads deal will soon expire. I want to k...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I've gr...
  • Maxim
  • Spotify Star
  • 1252 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 1252 Views
  • 1 replies
  • 0 likes

Showtime is not working with my spotify student account.

I tried resetting the link and called showtime customer service, they said it was on spotify's end.

  • Visitor
  • I tried resetting the link and called showtime customer service, they said it was on spotify's end.
  • User1930
  • Casual Listener
  • 696 Views
  • 2 replies
  • 0 likes
  • 696 Views
  • 2 replies
  • 0 likes

Superuser Contribution spotify discount not working

PlanFamilyCountryUnited StatesDeviceiPhone 13 ProOperating SystemiOS16 My Question or IssueIve been verified for spotifys student discount but when i go to switch to student it doesn’t work and tells me i’m not eligible for the discount despite being...

  • Casual Listener
  •   Plan Family Country United States Device iPhone 13 Pro Operating System iOS16   My Question or Issue Ive been verified for spotifys student discount but when i go to switch to ...
  • MihailY
  • Moderator
  • 354 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 354 Views
  • 2 replies
  • 0 likes

Superuser Contribution Student Premium automatically switched to Family Premium

PlanPremiumCountryItalyDeviceSamsung Galaxy S20+Operating SystemAndroid My Question or IssueFor some strange reason my plan got switched automatically from Student Premium to Family Premium.My Sheer ID verification was valid until 23/11/2023 and I al...

  • Newbie
  • Plan Premium Country Italy Device Samsung Galaxy S20+ Operating System Android   My Question or Issue For some strange reason my plan got switched automatically from Student Premium to...
  • MihailY
  • Moderator
  • 262 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 262 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify is asking me to pay $10 for student premium

PlanFree/PremiumCountryU.SMy Question or IssueI cancelled my premium earlier in the year but I wanted to get student premium again but spotify is asking me to pay $10 for the student premium instead of $5 in the past is there a reason for this. It sa...

  • Casual Listener
  • Plan Free/Premium Country U.S My Question or Issue I cancelled my premium earlier in the year but I wanted to get student premium again but spotify is asking me to pay $10 for the student premiu...
  • OscarDC
  • Moderator
  • 1294 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 1294 Views
  • 3 replies
  • 0 likes

Superuser Contribution Trouble logging in on Hulu

I've been having trouble accessing my service on Hulu, I have access to my account but is asking me to purchase a subscription for Hulu, which should be included with my Spotify Premium. If I go on my Spotify and click on "My services" it shows Hulu,...

  • Visitor
  • I've been having trouble accessing my service on Hulu, I have access to my account but is asking me to purchase a subscription for Hulu, which should be included with my Spotify Premium. If I go on m...
  • Joan
  • Moderator
  • 339 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 339 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ups, algo salió mal. Por favor, intenta de nuevo más tarde. Plan para estudiantes.

PlanPremium para estudiantesCountryPerúOperating SystemWindows 11 My Question or IssueCuando ingreso los datos de mi tarjeta y posteriormente los míos, al efectuar la compra del plan Premium Estudiantes se queda cargando hasta que sale un mensaje en ...

  • Newbie
  • Plan Premium para estudiantes Country Perú Operating System Windows 11   My Question or Issue Cuando ingreso los datos de mi tarjeta y posteriormente los míos, al efectuar la compra del ...
  • UniversalPL
  • Newbie
  • 1701 Views
  • 2 replies
  • 1 likes
  • Premium for Students
  • 1701 Views
  • 2 replies
  • 1 likes

No More Showtime with Student Premium Plan?

Plan: Spotify Student - PremiumCountry - USA Is Showtime still an option for Spotify Premium Student plans? There is no longer a button to "activate" Showtime on the "Your Services" page, and I am unable to link my Spotify account to a Showtime accou...

  • Casual Listener
  • Plan: Spotify Student - Premium Country - USA   Is Showtime still an option for Spotify Premium Student plans? There is no longer a button to "activate" Showtime on the "Your Services" page, ...
  • AdamDamon
  • Spotify Star
  • 1930 Views
  • 3 replies
  • 1 likes
  • Premium for Students
  • 1930 Views
  • 3 replies
  • 1 likes

Premium for Students

Hi! Can somebody help me? Now I have a regular premium Spotify account, but I want to switch to "Premium for Students". I did everything (ID, payment check too). The page says "this page no longer exits" and I don't get it why. PLS HELP.

  • Visitor
  • Hi!   Can somebody help me? Now I have a regular premium Spotify account, but I want to switch to "Premium for Students". I did everything (ID, payment check too). The page says "this page n...
  • Keanu_C
  • Community Legend
  • 371 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 371 Views
  • 1 replies
  • 0 likes

Why cant i select the student plan?

When i select the student plan the page doesnt work

  • Visitor
  • When i select the student plan the page doesnt work
  • Maxim
  • Spotify Star
  • 517 Views
  • 3 replies
  • 0 likes
  • 517 Views
  • 3 replies
  • 0 likes

troquei o plano, disse que confirmou mas ainda me cobra o valor anterior

Boa tarde, tudo bem? Eu alterei meu plano individual para o universitário, deu que confirmou que sou universitário mas ainda está me cobrando o valor do individual e quando vou ver, meu plano ainda é o individual. Como proceder?

  • Visitor
  • Boa tarde, tudo bem? Eu alterei meu plano individual para o universitário, deu que confirmou que sou universitário mas ainda está me cobrando o valor do individual e quando vou ver, meu plano ainda é...
  • gessica-mayra
  • Newbie
  • 543 Views
  • 2 replies
  • 1 likes
  • Premium for Students
  • 543 Views
  • 2 replies
  • 1 likes

I will be a student in college for more than 4 years

I will be a student in college for more than 4 years, so far I have been at a community college while working but I won’t be Graduating until 2027 and will be moving to a different college in the fall. Is there a way to have student premium for more ...

  • Visitor
  • I will be a student in college for more than 4 years, so far I have been at a community college while working but I won’t be Graduating until 2027 and will be moving to a different college in the fal...
  • thephenomenal12
  • Regular
  • 8532 Views
  • 5 replies
  • 1 likes
  • 8532 Views
  • 5 replies
  • 1 likes

Student Premium in the UK

I notice that in the US the student plan comes with an access to things such as Hulu, in the UK I would be paying the UK equivalent (which I believe is the same price) and I wouldn’t get anything like that, why?

  • Newbie
  • I notice that in the US the student plan comes with an access to things such as Hulu, in the UK I would be paying the UK equivalent (which I believe is the same price) and I wouldn’t get anything lik...
  • Prague
  • Community Legend
  • 525 Views
  • 1 replies
  • 1 likes
  • Premium for Students
  • 525 Views
  • 1 replies
  • 1 likes

Superuser Contribution No me reconoce como estudiante y tengo doble cobro como premium y como est

No reconoce el premium de estudiante y dice que esta asociada a otra cuenta, y tengo doble cobro, como premium y estudiante. He iniciado sesión de diferentes maneras y nada, sigo igual

  • Visitor
  • No reconoce el premium de estudiante y dice que esta asociada a otra cuenta, y tengo doble cobro, como premium y estudiante. He iniciado sesión de diferentes maneras y nada, sigo igual
  • Vasil
  • Moderator
  • 391 Views
  • 1 replies
  • 0 likes
  • 391 Views
  • 1 replies
  • 0 likes