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Paid for student account but not working

Paid for student account but not working

Hi,
I entered my card info and it charged me the 4.99 but my browser refreshed and I didn't get to finish typing my school info and such. What happens now? I've been charged but don't have premium, and I can't charge it again
Thanks
Reply
1 Reply

Hey @Jaelyncooper98, welcome to the Spotify Community!

 

In this case, the charge should show on your statement as ‘pending’. This means your bank has put a temporary authorization on the funds, but no money has actually been taken because Spotify has not yet verified your student status. Check out some more info here: https://support.spotify.com/account_payment_help/student_discount/i-paid-for-the-student-discount-bu...

 

If you go through the sign-up process again, you will only be charged once for Premium.

Please let me know if you have any other questions 🙂

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