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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • akazzzzzz_
  • Visitor
  • 24809 Views
  • 18 replies
  • 0 likes
  • Premium for Students
  • 24809 Views
  • 18 replies
  • 0 likes

Trouble with student discount verification

Hi, whenever I got to purchase the student premium package it says that I could not be verified as a student. I am a current student at Indiana University and don't know why I'm having this issue! Please help!

  • Newbie
  • Hi, whenever I got to purchase the student premium package it says that I could not be verified as a student. I am a current student at Indiana University and don't know why I'm having this issue! Pl...
  • Maxim
  • Spotify Star
  • 384 Views
  • 1 replies
  • 0 likes
  • 384 Views
  • 1 replies
  • 0 likes

Reembolso

Olá, Fiz a mudança para o plano universitario, e voces me cobraram 8,50 reais no cartão.Dois dias depois cobraram dinovo 16,90 no cartão.Então recebo um email dizendo que não fui aceito no plano universitario pois a documentação estava invalida. Por ...

  • Casual Listener
  • Olá,  Fiz a mudança para o plano universitario, e voces me cobraram 8,50 reais no cartão. Dois dias depois cobraram dinovo 16,90 no cartão. Então recebo um email dizendo que não fui aceito no...
  • Bittencourt
  • Spotify Star
  • 358 Views
  • 3 replies
  • 0 likes
  • 358 Views
  • 3 replies
  • 0 likes

Playlists but no library?

I just started paying for a student Spotify account but before I was sharing one with a friend, she had an option for a library, versus just having a playlist option and I'm wondering why mine doesn't? Is it because I'm currently on a free trial. Wha...

  • Newbie
  • I just started paying for a student Spotify account but before I was sharing one with a friend, she had an option for a library, versus just having a playlist option and I'm wondering why mine doesn'...
  • chiarasibug
  • Newbie
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes

Retroactive discount for premium student

Hi there, I've been a Spotify premium customer for over a year. I've been paying the full price monthly, and just recently found out you offer a student discount. I was never notified about a discount and since I'm a student, I would obviously like t...

  • Newbie
  • Hi there, I've been a Spotify premium customer for over a year. I've been paying the full price monthly, and just recently found out you offer a student discount. I was never notified about a discoun...
  • Maxim
  • Spotify Star
  • 640 Views
  • 1 replies
  • 0 likes
  • 640 Views
  • 1 replies
  • 0 likes

Failure sending student documentation

Hello everybody. I just tried to upgrade do student premium account, but I couldn't send my documentation because the button "choose file" was not working. The thing is: spotify already charged my credit card and it seems that I have to start all ove...

  • Newbie
  • Hello everybody. I just tried to upgrade do student premium account, but I couldn't send my documentation because the button "choose file" was not working. The thing is: spotify already charged my cr...
  • Maxim
  • Spotify Star
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

No tengo todas las funcionalidades premium

Lo que pasa es que mi cuenta tiene descuento para estudiantes y ya aparece como premium, puedo descargar la música, pero no me deja avanzar o retroceder en las canciones por que dice que debo ser premium. Ya he intentado cerrar e iniciar sesión pero ...

  • Newbie
  • Lo que pasa es que mi cuenta tiene descuento para estudiantes y ya aparece como premium, puedo descargar la música, pero no me deja avanzar o retroceder en las canciones por que dice que debo ser pre...
  • 213 Views
  • 0 replies
  • 0 likes
  • 213 Views
  • 0 replies
  • 0 likes

Superuser Contribution TWICE TIME PAYMENT FOR STUDENT ACCOUNT

I write my credit card information and press next. They took money. After that I was retirected to sheerid. When I was approve that I am a student I took a mail. The page that I redirected is same payment page. I write my credit card information and ...

  • Newbie
  • I write my credit card information and press next. They took money. After that I was retirected to sheerid. When I was approve that I am a student I took a mail. The page that I redirected is same pa...
  • Alfredo
  • Roadie
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount

I am currently enrolled at a college and it is saying that i am not verifed as a student when I am enrolled.How can I get the discount?

  • Newbie
  • I am currently enrolled at a college and it is saying that i am not verifed as a student when I am enrolled. How can I get the discount?
  • Alfredo
  • Roadie
  • 414 Views
  • 1 replies
  • 0 likes
  • 414 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong Email used for sign up

During the sign up process for spotify student premium I accidentally put in the wrong school email during the SheerID verification process, now when i try and sign up again with the right email it says' you have already redeemed this offer' when I d...

  • Newbie
  • During the sign up process for spotify student premium I accidentally put in the wrong school email during the SheerID verification process, now when i try and sign up again with the right email it s...
  • Alfredo
  • Roadie
  • 427 Views
  • 1 replies
  • 0 likes
  • 427 Views
  • 1 replies
  • 0 likes

Student discount not applied(solved)

Nvm solved the problem-spotify should really have a feature to delete posts

  • Newbie
  • Nvm solved the problem -spotify should really have a feature to delete posts
  • 241 Views
  • 0 replies
  • 0 likes
  • 241 Views
  • 0 replies
  • 0 likes

Plano de estudante descontado do cartão, sem acesso ao plano Discounted student plan, not acess

Português/Brasil: Por favor me ajudeeeeem!!! Solicitei o desconto para estudante, no qual foi cobrado imediatamente no cartão. Porém, somente após confirmar e ser descontado o valor no cartão, apareceu para verificar na "lista" se a instituição no qu...

  • Newbie
  • Português/Brasil: Por favor me ajudeeeeem!!!  Solicitei o desconto para estudante, no qual foi cobrado imediatamente no cartão. Porém, somente após confirmar e ser descontado o valor no cartão, ...
  • jadeportez
  • Newbie
  • 427 Views
  • 1 replies
  • 0 likes
  • Student Plan cancel
  • 427 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pago por adelantado

Puedo pagar 6 meses por adelantado con tarjeta en el plan para universitarios??

  • Newbie
  • Puedo pagar 6 meses por adelantado con tarjeta en el plan para universitarios??
  • MonicaM_Bogota
  • Roadie
  • 4398 Views
  • 1 replies
  • 0 likes
  • 4398 Views
  • 1 replies
  • 0 likes

Problema Plan para Estudiantes

Hola, tengo un problema, hice mi suscripción a el plan para estudiantes el 31 de julio, se hizo el cargo a mi tarjeta y ya pasaron más de dos semanas y sigo teniendo Spotify Free. No sé qué hacer para arreglar el problema porque si se cobró el dinero...

  • Newbie
  • Hola, tengo un problema, hice mi suscripción a el plan para estudiantes el 31 de julio, se hizo el cargo a mi tarjeta y ya pasaron más de dos semanas y sigo teniendo Spotify Free. No sé qué hacer par...
  • 196 Views
  • 0 replies
  • 0 likes
  • 196 Views
  • 0 replies
  • 0 likes

I try get an student account but...

I cancelled it when i see we must get student documents, but spotify take 6,99 TRY from my credit card. But it was said "We don't took money from credit card yet.". Now, I don't have a premium, also i haven't a 6,99. What should i do?

  • Newbie
  • I cancelled it when i see we must get student documents, but spotify take 6,99 TRY from my credit card. But it was said "We don't took money from credit card yet.". Now, I don't have a premium, also ...
  • Maxim
  • Spotify Star
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Accidentally made 2 premium payments, help me cancel

Yesterday, I tried to buy student discounted premium subscription. I tried 2 times to upload my document and on first one I had an error. So I assumed It did not work and tried second time, It worked. I waited for confirmation e-mail but I had an e-m...

  • Newbie
  • Yesterday, I tried to buy student discounted premium subscription. I tried 2 times to upload my document and on first one I had an error. So I assumed It did not work and tried second time, It worked...
  • 469 Views
  • 0 replies
  • 0 likes
  • 469 Views
  • 0 replies
  • 0 likes

Paid for student account but not working

Hi,I entered my card info and it charged me the 4.99 but my browser refreshed and I didn't get to finish typing my school info and such. What happens now? I've been charged but don't have premium, and I can't charge it againThanks

  • Newbie
  • Hi, I entered my card info and it charged me the 4.99 but my browser refreshed and I didn't get to finish typing my school info and such. What happens now? I've been charged but don't have premium, ...
  • Jacob
  • Community Legend
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Problema con suscripcion para estudiantes

Mi problema radica en que intentaba suscribirme a premium para estudiantes, no obstante fui a la página para poder de sheer-id para completar el registro, pero no sabia los requerimientos de constar que estudio. Luego cerré la página viendo los reque...

  • Casual Listener
  • Mi problema radica en que intentaba suscribirme a premium para estudiantes, no obstante fui a la página para poder de sheer-id para completar el registro, pero no sabia los requerimientos de constar ...
  • 509 Views
  • 0 replies
  • 0 likes
  • 509 Views
  • 0 replies
  • 0 likes

Cannot register for Student discount

Hi, I have used my personal email id to sign up for Spotify.But i am a student and want to register for premium and apply for student discount.However when i enter my first and last name and the name of my school it does not allow me to go forward an...

  • Newbie
  • Hi,   I have used my personal email id to sign up for Spotify. But i am a student and want to register for premium and apply for student discount. However when i enter my first and last name...
  • 491 Views
  • 0 replies
  • 0 likes
  • 491 Views
  • 0 replies
  • 0 likes

Superuser Contribution Error

Tengo spotify premium para estudiantes pero no me deja cambiar de canción y sale que descubrí una función del premium pero se supone que si lo tengo. No sé qué hacer.

  • Newbie
  • Tengo spotify premium para estudiantes pero no me deja cambiar de canción y sale que descubrí una función del premium pero se supone que si lo tengo. No sé qué hacer.
  • MonicaM_Bogota
  • Roadie
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

School listed but not accepted

I was trying to get the student discount and when filling out the form my school is listed but it won't let me use it. when I did is manually is said my school isn't eligible. If my school isn't eligible then why is it listed??? My school Is Pima Com...

  • Newbie
  • I was trying to get the student discount and when filling out the form my school is listed but it won't let me use it. when I did is manually is said my school isn't eligible. If my school isn't...
  • 237 Views
  • 0 replies
  • 0 likes
  • 237 Views
  • 0 replies
  • 0 likes