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Payment for Student Discount, doubled charged for regular.

Payment for Student Discount, doubled charged for regular.

Hey, I have been a loyal user of Spotify for YEARS. I am a college student and switched plans on 12/3 and paid $4.99. Now, today, 12/29 I was charged $9.99 and it says my plan is now a normal premium subscription and I am not allowed to change it. 

Spotify, you owe me $5 **bleep**ing dollars. 

 

Also, I might not return to Spotify if it won't guarantee the plan I signed up for. 

I get paid below minimum wage and don't have financial support, so if you'd be so kind as to give me my student discount that I deserve back..... I'd be happy. 

 

 

Reply
1 Reply

Hey @ZLDA,

 

Your student discount is active for 12 months from the moment you apply it to your account. After that, your account will revert to the standard Premium rate.

 

This is so Spotify can check your eligibility each academic year. Spotify automatically sends you an email reminder when your discount is about to expire. If you’re still a student, you can reapply for an additional 12 months at https://spotify.com/student.

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