Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Premium Student

Get help verifying your Student Discount.

Start a topic

Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Oussama3
  • Visitor
  • 25820 Views
  • 19 replies
  • 0 likes
  • Premium for Students
  • 25820 Views
  • 19 replies
  • 0 likes

Headspace and Spotify Premium package + Student discount. Is it possible to combine the two?

I currently have the Spotify and Headspace package. I was wondering if I could combine it with the student discount to make it even cheaper? Thanks for your time.

  • Newbie
  • I currently have the Spotify and Headspace package. I was wondering if I could combine it with the student discount to make it even cheaper?   Thanks for your time. 
  • 193 Views
  • 0 replies
  • 0 likes
  • 193 Views
  • 0 replies
  • 0 likes

From Premium to Student Subscription

Hello,I have a Premium subscription via Salt and I would like to change for a Student one but Salt doesn't that. How can I do that ? Should I stop my subscription and get a Student one ? Thanks

  • Newbie
  • Hello, I have a Premium subscription via Salt and I would like to change for a Student one but Salt doesn't that. How can I do that ? Should I stop my subscription and get a Student one ? &nbs...
  • Bethany_Dawn
  • Community Legend
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Solved!! Student Discount

Hello,I have written my card info but I couldn't upload the file proving I'm a student. Now 3,49€ were discounted from my account but I'm not Premium and I couldn't upload the file without putting another card info. I hope you can help me. Regards, A...

  • Visitor
  • Hello, I have written my card info but I couldn't upload the file proving I'm a student. Now 3,49€ were discounted from my account but I'm not Premium and I couldn't upload the file without putting ...
  • user-removed
  • Not applicable
  • 697 Views
  • 2 replies
  • 0 likes
  • discount
    Student
  • 697 Views
  • 2 replies
  • 0 likes

Solved!! The duration of student discount

Hi. I am curious about 'Is the total duration of student discount 12 months or Can I keep using that discount after 12 months?'.

  • Casual Listener
  • Hi. I am curious about 'Is the total duration of student discount 12 months or Can I keep using that discount after 12 months?'.
  • Bittencourt
  • Spotify Star
  • 446 Views
  • 1 replies
  • 0 likes
  • 446 Views
  • 1 replies
  • 0 likes

Solved!! Student Discount fraud?

Hi, I am university student in the united states and have been trying to upgrade my free account using the student discount. I used my school email to create the account originally. When I get to the payment page to upgrade, once I go to verify that ...

  • Newbie
  • Hi, I am university student in the united states and have been trying to upgrade my free account using the student discount. I used my school email to create the account originally. When I get to the...
  • Maxim
  • Spotify Star
  • 1738 Views
  • 1 replies
  • 0 likes
  • Student
  • 1738 Views
  • 1 replies
  • 0 likes

Duvida Quanto a minha universidade no Plano estudante

Entao, fiz minha assinatura premium de estudante, pois estudo na ESCOLA NAVAL, porem nao constatei ela na lista de universidades somente a AMAN que difere da ESCOLA NAVAL pois e do exercito. A minha duvida e se eu posso continuar o processo enviando ...

  • Newbie
  • Entao, fiz minha assinatura premium de estudante, pois estudo na ESCOLA NAVAL, porem nao constatei ela na lista de universidades somente a AMAN que difere da ESCOLA NAVAL pois e do exercito. A minha ...
  • Bittencourt
  • Spotify Star
  • 1047 Views
  • 1 replies
  • 0 likes
  • 1047 Views
  • 1 replies
  • 0 likes

Verification account for students

How can i verification my account (for students) with ShereID? Can u tell me guys? Spotify took my money, but still i don’t have premium for students...

  • Newbie
  • How can i verification my account (for students) with ShereID? Can u tell me guys?  Spotify took my money, but still i don’t have premium for students...
  • 206 Views
  • 0 replies
  • 0 likes
  • 206 Views
  • 0 replies
  • 0 likes

payment

come on guys i really need help i have paid today 42 turkish lira for spotify's current campaign (student premium), but my account did not switch over to premium and also it must be 6.99 turkish lira but spotify transferred me 6 time more than this. ...

  • Casual Listener
  • come on guys i really need help  i have paid today 42 turkish lira for spotify's current campaign (student premium), but my account did not switch over to premium and also it must be 6.99 turki...
  • 366 Views
  • 0 replies
  • 0 likes
  • Other
    Student
    transferred
  • 366 Views
  • 0 replies
  • 0 likes

Cant join Student Premium, but spotify already charge me

Im kenny from Indonesia, i want to join Spotify Student Premium. But i cant attach file, i tried 5/6 times, also hit "submit" command. Finally, i let it go. I thought, i'll try next time. But i checked my bank app, and find that Spotify already charg...

  • Casual Listener
  • Im kenny from Indonesia, i want to join Spotify Student Premium. But i cant attach file, i tried 5/6 times, also hit "submit" command. Finally, i let it go. I thought, i'll try next time. But i check...
  • Kennfrs
  • Casual Listener
  • 313 Views
  • 2 replies
  • 0 likes
  • 313 Views
  • 2 replies
  • 0 likes

Problemas com pagamento no Plano Universitario

A mensalidade com desconto de 50% sempre pago pelo meu cartao de credito. Neste mes de dezembro realizei o pagamento no dia 12/12/17, mas nao recebi nenhuma confirmacao de pagamento no meu e-mail do EBANX. Com isso, meu plano universitario foi suspen...

  • Newbie
  • A mensalidade com desconto de 50% sempre pago pelo meu cartao de credito. Neste mes de dezembro realizei o pagamento no dia 12/12/17, mas nao recebi nenhuma confirmacao de pagamento no meu e-mail do ...
  • Bittencourt
  • Spotify Star
  • 335 Views
  • 1 replies
  • 0 likes
  • 335 Views
  • 1 replies
  • 0 likes

Desconto univertario

Fiz meu pedido para desconto universita rio equando confirmei a instituicao o spotify voltou a pagina inicial e nao consegui enviar o documento de comprovacao de matricula .Voltei e tentei fazer novamente e quando tentei colocar a instituicao foi inf...

  • Newbie
  • Fiz meu pedido para desconto universita rio equando confirmei a instituicao o spotify voltou a pagina inicial e nao consegui enviar o documento de comprovacao de matricula .Voltei e tentei fazer nova...
  • Bittencourt
  • Spotify Star
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Issue with transferring student discount

I accidentally addedy student discount to the wrong account and now I'd like to put it on my main account. Though I've cancelled the premium subscription on the student discount account, I am still having issues getting the student discount on the ot...

  • Newbie
  • I accidentally addedy student discount to the wrong account and now I'd like to put it on my main account. Though I've cancelled the premium subscription on the student discount account, I am still h...
  • 225 Views
  • 0 replies
  • 0 likes
  • 225 Views
  • 0 replies
  • 0 likes

Solved!! problem with student ID

Firstly my English isn't very good but I will try tell about my problem. I wanted to get premium with student discount, so I write my payment card number and the payment is done but when I tried to give my photos of student ID I can't so I thought th...

  • Casual Listener
  • Firstly my English isn't very good but I will try tell about my problem. I wanted to get premium with student discount, so I write my payment card number and the payment is done but when I tried to g...
  • janush
  • Casual Listener
  • 498 Views
  • 2 replies
  • 0 likes
  • 498 Views
  • 2 replies
  • 0 likes

Payment for students

HelloI have activated the student pass. Payment has been made. But for some errors the payment was not attached with my account so I still have the profile blocked but the payment has left. Does anyone know how I can solve my problem. I did not under...

  • Newbie
  • Hello I have activated the student pass. Payment has been made. But for some errors the payment was not attached with my account so I still have the profile blocked but the payment has left. Does an...
  • Maxim
  • Spotify Star
  • 378 Views
  • 1 replies
  • 0 likes
  • 378 Views
  • 1 replies
  • 0 likes

Payment for Student Discount, doubled charged for regular.

Hey, I have been a loyal user of Spotify for YEARS. I am a college student and switched plans on 12/3 and paid $4.99. Now, today, 12/29 I was charged $9.99 and it says my plan is now a normal premium subscription and I am not allowed to change it. Sp...

  • Newbie
  • Hey, I have been a loyal user of Spotify for YEARS. I am a college student and switched plans on 12/3 and paid $4.99. Now, today, 12/29 I was charged $9.99 and it says my plan is now a normal premium...
  • Maxim
  • Spotify Star
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

charged but no premium

made a student premium account and when i completed it it said offer expired then charged my account 5$ and i still don’t have premium

  • Newbie
  • made a student premium account and when i completed it it said offer expired then charged my account 5$ and i still don’t have premium
  • Luke
  • Spotify Star
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

student discount

I'm currently a student and I have been registered as a student with spotify premium for the past year but this month I got charged the normal fee of 9.99 instead of the discount fee. How do I credit the extra they charged me and go back to paying th...

  • Newbie
  • I'm currently a student and I have been registered as a student with spotify premium for the past year but this month I got charged the normal fee of 9.99 instead of the discount fee. How do I credit...
  • LoganHelps
  • Composer
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Says I'm ineligible for discount

I have tried to change my country. I changed my payment to my current country card per a previous post here, but it still won't let me change my country. Also, I am a student, but it won't let me use the student discount. Please help me fix this.

  • Casual Listener
  • I have tried to change my country.  I changed my payment to my current country card per a previous post here, but it still won't let me change my country.  Also, I am a student, but it won'...
  • Luke
  • Spotify Star
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

Spotify premium -> student discount

Hello everybody, I used to have the student discount for my spotify account. However, it is no longer there and I pay the normal amount. How do I change it back to student discount?I logged into unidays but when I click on "student discount" I have t...

  • Casual Listener
  • Hello everybody,   I used to have the student discount for my spotify account. However, it is no longer there and I pay the normal amount. How do I change it back to student discount? I logge...
  • DaisyMeRollin
  • Casual Listener
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

How to sign up for Student account

Hi, I was wondering if you can sign up for a student account on spotify with your personal email, or if you need to use your school email to verify that you are a student.

  • Newbie
  • Hi, I was wondering if you can sign up for a student account on spotify with your personal email, or if you need to use your school email to verify that you are a student.
  • Maxim
  • Spotify Star
  • 464 Views
  • 1 replies
  • 0 likes
  • 464 Views
  • 1 replies
  • 0 likes