Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Plan de estudiante

Plan de estudiante

Me cobraron tres veces el spotify y ni siquiera me lo volvieron premium. Quiero mi dinero de vuelta.

Reply
1 Reply

Hey @LaErlynesa14.

 

Sorry to reply in English. Welcome to the Community!

 

If there's any charges on your statement showing as โ€˜pendingโ€™ or 'processing', this means your bank has put a temporary authorization on the funds, but no money has actually been taken. Once your student I.D is verified, the charge will go trough. If we're unable to verify, the money will reappear on your statement. This can take up to 48 hours, depending on your bank.

  

Thanks! Have a nice day ๐Ÿ™‚

Suggested posts