Plan de estudiante

[LaErlynesa14]

Me cobraron tres veces el spotify y ni siquiera me lo volvieron premium. Quiero mi dinero de vuelta.

[Daisy]

Hey @LaErlynesa14.

Sorry to reply in English. Welcome to the Community!

If there's any charges on your statement showing as ‘pending’ or 'processing', this means your bank has put a temporary authorization on the funds, but no money has actually been taken. Once your student I.D is verified, the charge will go trough. If we're unable to verify, the money will reappear on your statement. This can take up to 48 hours, depending on your bank.

Thanks! Have a nice day 🙂