Premium is not activating

[user-removed]

As a student I've decided to try Spotify premium for Students. I was charged 3.45 EUR for the subscription on the 28th of June, however today (on the 18th of July) my Premium plan hasn't been confirmed, eventhough I tried several times logging in and out. What should I do to have my subscription confirmed?

[Luke]

Hey @user-removed,

When you didn't receive your Premium immediately, your payment must be showing as pending on your bank statement.

Could you please check that for me :)?

Have a great day!

Luke

[user-removed]

No, payment is not pending. What is more this morning I was charged again
eventhough I didn't received my Premium neither this nor last month.

[Luke · Accepted solution]

Hey again @user-removed,

It could be that you upgraded a different Spotify account.

You can find some troubleshooting steps in this support article 🙂

Have a nice day!

Luke