Premium para estudiantes. ¿Cobro demás o publicidad engañosa?

[Gabrielle8]

Hola! Pague premium para estudiantes porque la publicidad decia que cobrarian 900$ al mes en pesos colombianos, luego de lograr realizar el pago me cobraron 7.490??? Puede alguien por favor ayudarme ya que siento que he sido estafada con publicidad engañosa.

[Katerina]

Hey there @Gabrielle8,

Thanks for posting and welcome to the Community!

Since the Community's official language is English, we hope you don't mind us replying in English.

Just to confirm, could you let us know more about the offer you were trying to avail?

If you're having troubles taking advantage of an offer, you can also check this support article for more info.

Let us know if that helps 🙂