Problem Verifying Student Account

[sarahmallen86]

Hi, I have recently become a student and I'm trying to add this discount to my account, but I cannot get it to verify. My spotify account is connected to facebook which uses my personal email, and I was wondering if that's part of the problem, since there's no educational email attached to the account? I'm not totally sure how it works but would appreciate the help!

[SergioDavid]

Hey @sarahmallen86, welcome to the Community!

Do you have any trouble signing up for the discount using an incognito window? What about from a different device?

If so, try getting manually verified here.

Let us know how it goes.