Problem with tha payment and the student premium

[Chris_Kon]

Hello! I tried to get the student discount, but I got charged twice and eventually I didn't get the premium, I couldn't verify my student identity. Can you help me? thanks a lot! 

[Knoxville1232]

Hello, i have the same problem. Need help!!!

[xtomazx1]

i get the premium but i got charged twice too 

[Knoxville1232]

I didn't get premium , but got charged twice too..

[czweep]

exact same thing happened to me. havent gotten any help at all.

[dose_cola]

Hi , I was charged once and I did not get anything, what is the possibility of contacting spotify with an explanation of payment?