Problemas con Spotify para Estudiantes

[ismaeltorres-98]

Plan

Premium para Estudiante

Country

Ecuador

Device

Samsung Galaxy A5 2015

Operating System

Android 6.0.1

My Question or Issue

Soy estudiante y pude obtener el descuento de Estudiante para Premium pero me cobraron 3$ y cuando voy a mi cuenta no tenia Premium, me seguia saliendo como cuenta gratuita, entonces me salia que mi descuento de estudiante esta aplicado pero me salia la opcion de contratar el premium familiar. De que trata el Spotify para Estudiante y como usarlo 

[Katerina]

Hey there @ismaeltorres-98,

Thanks for posting and welcome to the community!

Since the Community's official language is English, we hope you don't mind us replying in English.

Keep in mind that you can't apply additional discounts such as Premium for Family on Premium for Students. 

If you've upgraded to Premium for Family by mistake, you'll need to downgrade to standard Premium on your subscription page, meaning all members will revert to the free, ad-supported service except for you. You will then be charged the discounted Premium rate at your next billing date.

You can read more on how Premium for Family works here.

Let us know if this helps.