Reverified

[dorsahk]

I received an email to reverify my student discount but it is not giving me any option to verify and the only thing in my account is the date my account was verified as a student. Does anyone know how I can reverify it again?

[Maxim]

Hey @dorsahk,

Thanks for reaching out.

You can try renewing your student discount directly from your account page. If you haven’t already, it’s worth giving that a shot. Additionally, you can take a look at this support article for more guidance: https://support.spotify.com/article/renew-student-discount/.

If you’re still running into issues, please try using an incognito window or a different device. If the reminder email just arrived recently, you might also want to try renewing closer to the expiration date of your current discount.

Let me know how it goes 🙂

[abigailkris]

I am having the same issue and switching browsers/devices did not help. There is nowhere to click to re-verify. I hope to be notified if you get an answer.

[Billy-J]

Hey @abigailkris, 

I’m sorry to hear that you’re facing this issue. If you have followed all of the steps that @Maxim provided, you may have to get in touch with Support. SheerID manages the entire verification process, so the best place for help is on their verification FAQ page, or open a ticket with their support team.

Hope this helps.