Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Student Discount Italy

Student Discount Italy

Hey, I have an account made with my Facebook account and I wanted to go Premium using the student's offer paying just 4.99 euros so I did all that and with verifying my student credential when I got the email that it's been verified I click on it and it gets me on my Spotify account but it says "your students credential are associated with another account" which is not true and meanwhile my money has already taken from my credit card, please help me with this.

Reply
1 Reply

Hey @user-removed, welcome to the Community!

 

If you're sure that the discount isn't already on your account, reach out to us on Twitter with your student info.

 

We'll see if we can find an account that has your discount.

 

Suggested posts