Student Discount Triple Charged but no premium

[DuckWM]

Hi, I was trying my best yesterday to apply for the Student discount but it gave me an error saying my bank wasn't playing nice or something. Now I have 3 charges on my account, no premium and am now unable to verify my enrollment for school for Spotify. Is there any way of contacting someone to have this straightened out? I do not have a Twitter account to tweet from.

[Jacob]

Hey @DuckWM, welcome to the Spotify Community!

In this case, the charges should show on your statement as ‘pending’. This means your bank has put a temporary authorization on the funds, but no money has actually been taken because Spotify has not yet verified your student status. Check out some more info here: https://support.spotify.com/account_payment_help/student_discount/i-paid-for-the-student-discount-bu...

Please let me know if you have any other questions 🙂

[DuckWM]

Ok, it doesn't show on my account as pending but that just may the overlay for the app UI. Thank you for your response. Is there a way to contact a member of Spotify to forward my schooling info and such so I can apply again.