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Student Discount charged immediately w/o verification

Student Discount charged immediately w/o verification

Hi, 

I am a student and I have logged in using my gmail I'd and tried to register and it charged me $5.34 by leaving a error message saying sorry "unable to verify the student information" and I have logged out and logged in with my student mail and charged the same amount $5.34 by leaving the same error message.

 

The email address I have used in this process are

<email snipped>

 

Please respond ASAP

 

 

Reply
1 Reply

Hey @user-removed, welcome to the Spotify Community!

 

In this case, the charge should show on your statement as ‘pending’. This means your bank has put a temporary authorization on the funds, but no money has actually been taken because Spotify has not yet verified your student status. Check out some more info here: https://support.spotify.com/account_payment_help/student_discount/i-paid-for-the-student-discount-but-dont-have-premium/

Please let me know if you have any other questions 🙂

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