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Help categories
Account & Payment
Using Spotify
Listen Everywhere
Plan
Premium for students
Country
Canada
Device
HUAWEI P10
Operating System
Android Oreo
My Question or Issue
Hi, I made a student verification request just now and when the student discount page directed me to the school's portal, the school's website denied the access. Then I tried to return to the discount page, only to find that the app was closed, probably by my phone itself. So in order to complete the verification, I started the student account verification again, but when I submited the form, it told me that I had already redeemed the offer, but the student discount didn't show in my account.
Can you fix the problem for me?
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