The selected plan doesn't load to give me options to continue with it

[#1]

I wanted to change from individual to student ,but have failed and am now using the free plan ,,because the plan choosen doesn't load

[Ivelina]

Hey there,

Welcome to the Community!

If you've already redeemed the student discount on your Spotify account and are now trying to subscribe to Premium Student I recommend doing so in an incognito-window on your browser and even on another device if it's possible. 

I also recommend ensuring you've got a stable internet connection and clearing the cache within the browser you're using if you're seeing any error messages.

Another thing worth mentioning is that there can be different reasons for a failed payment, so just to make sure that everything's in order from your end you can take a look at the info in this article.

Hope these steps are helpful and let us know if you've got any other questions.

Have a good one 🙂