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Premium Student

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • akazzzzzz_
  • Visitor
  • 24698 Views
  • 18 replies
  • 0 likes
  • Premium for Students
  • 24698 Views
  • 18 replies
  • 0 likes

Re: Extend Premium Student After 4 Years

Question: I used my 4 years of student premium during my undergraduate degree; however, I am going back for my masters. Would I be eligible again for another 4 years?

  • Newbie
  • Question: I used my 4 years of student premium during my undergraduate degree; however, I am going back for my masters. Would I be eligible again for another 4 years?
  • Maxim
  • Spotify Star
  • 519 Views
  • 1 replies
  • 0 likes
  • 519 Views
  • 1 replies
  • 0 likes

Superuser Contribution Verified student but it shows not eligible for discount

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am verified as a student but it says you are not eligible to get the student plan.

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • yyeehhhhhh7
  • Visitor
  • 569 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 569 Views
  • 3 replies
  • 0 likes

Superuser Contribution The selected plan doesn't load to give me options to continue with it

I wanted to change from individual to student ,but have failed and am now using the free plan ,,because the plan choosen doesn't load

  • Visitor
  • I wanted to change from individual to student ,but have failed and am now using the free plan ,,because the plan choosen doesn't load
  • Ivelina
  • Moderator
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

I can't reverify my spotify student plan

I am trying to re-verify my Spotify student account by using the link that was sent via email but it takes me back to my account page. Once I'm at my account page I go to manage plans and click the button that says "get discount" for the student plan...

  • Visitor
  • I am trying to re-verify my Spotify student account by using the link that was sent via email but it takes me back to my account page. Once I'm at my account page I go to manage plans and click the b...
  • kaworu_bloodpaw
  • Roadie
  • 416 Views
  • 1 replies
  • 0 likes
  • 416 Views
  • 1 replies
  • 0 likes

NO ME PERMITE RENOVAR SUSCRIPCIÓN DE PLAN ESTUDIANTE

Hola buen dia, solicito su ayuda ya que no me deja renovar mi plan de estudiante, ya lo tuve hace un tiempo y se venció, en automático me cargo el plan individual, ahora quiero renovar los datos y me suscripción plan estudiante pero me aparece una le...

  • Visitor
  • Hola buen dia, solicito su ayuda ya que no me deja renovar mi plan de estudiante, ya lo tuve hace un tiempo y se venció, en automático me cargo el plan individual, ahora quiero renovar los datos y me...
  • ribezaz
  • Spotify Star
  • 704 Views
  • 1 replies
  • 1 likes
  • Premium for Students
  • 704 Views
  • 1 replies
  • 1 likes

Superuser Contribution Changing Student Premium Plan

PlanStudent/PremiumCountryUSADeviceIPHONE 13proOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI want to change my subscription plan from Student Premium with Hulu to just regular Student Premium for $2.99. However, when I...

  • Visitor
  • Plan Student/Premium Country USA Device IPHONE 13pro Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I want to change my subscription plan from Stu...
  • Vasil
  • Moderator
  • 526 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 526 Views
  • 1 replies
  • 0 likes

I can't complete the payment of my verified student account

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...
  • TanyaS
  • Spotify Star
  • 154 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 154 Views
  • 1 replies
  • 0 likes

Hi I’m am going into 6th year can I get Premium at 5:99 a month

I’m going into 6th year of secondary school and I really can’t afford the 10:99 a month plan is there any way I could get a student plan

  • Visitor
  • I’m going into 6th year of secondary school and I really can’t afford the 10:99 a month plan is there any way I could get a student plan
  • Maxim
  • Spotify Star
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Superuser Contribution When I try to sign up for student premium my country is stuck on CA not USA

I'm in the United States and a student in the US, but when I try to go to billing for my student spotify premium it is stuck on Canadian dollars and provinces, I have my country set as USA in my settings as well but it will not change the billing opt...

  • Visitor
  • I'm in the United States and a student in the US, but when I try to go to billing for my student spotify premium it is stuck on Canadian dollars and provinces, I have my country set as USA in my sett...
  • Yordan
  • Moderator
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

Renewed Student premium double charged

ok this might be stupid but I just paid for my student premium for the month like a week ago and today I realized I needed to renew my student status. Well when I went to go do that it tried to charge me again and while yes it’s just six dollars it’s...

  • Newbie
  • ok this might be stupid but I just paid for my student premium for the month like a week ago and today I realized I needed to renew my student status. Well when I went to go do that it tried to charg...
  • Billy-J
  • Spotify Star
  • 258 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 258 Views
  • 3 replies
  • 0 likes

Changing from Premium to Student account.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a Premium account but have become a full-time student and would like to switch to a St...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...
  • Foster15
  • Casual Listener
  • 437 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 437 Views
  • 2 replies
  • 0 likes

Student premium change to Individual premium before the 12 month period

My Question or IssueI started my student premium in October 2023. You just changed my account to inidivdual preminum plan without any notification this month.I am very confused and I just double vertify my student account as well. My account still do...

  • Visitor
  •   My Question or Issue I started my student premium in October 2023. You just changed my account to inidivdual preminum plan without any notification this month. I am very confused and I just...
  • Maxim
  • Spotify Star
  • 241 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 241 Views
  • 1 replies
  • 0 likes

Premium student plan members

Hello! I was wondering if I could transfer my family members to the premium student plan.Since I was approved for it. Thank you!

  • Visitor
  • Hello!   I was wondering if I could transfer my family members to the premium student plan. Since I was approved for it.   Thank you!  
  • Billy-J
  • Spotify Star
  • 263 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 263 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium student eligibility

Hi all, iv been a student for four years and continuing my studies into PhD level. Having used the four years is there nothing Spotify does for continuing students? Thanks, Michael

  • Visitor
  • Hi all,   iv been a student for four years and continuing my studies into PhD level. Having used the four years is there nothing Spotify does for continuing students?  Thanks, Michael
  • Novy
  • Moderator
  • 267 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 267 Views
  • 1 replies
  • 0 likes

Superuser Contribution Being charged the UK student fee when being a student in Hong Kong

PlanFree to be Premium for StudentCountry Hong Kong My Question or IssueHello, I just got verified by SheerID stating that I'm enrolled in an accredited university, which is the Chinese University of Hong Kong in my case. However, when I go on and tr...

  • Visitor
  • ...s the Chinese University of Hong Kong in my case. However, when I go on and try to register as a premium user, I have been charged in British pounds, in the fee for UK students (£4.99). I have used m...
  • Ivelina
  • Moderator
  • 724 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 724 Views
  • 3 replies
  • 0 likes

Stuck on SheerID verification page

PlanCurrently Free/ Trying to start Premium StudentCountryPhilippinesDevicePCOperating SystemWindows 10 I'm trying to verify my student status but whenever I click the "Next" button the page just reloads and clears the text field for school. I tried ...

  • Casual Listener
  • Plan Currently Free/ Trying to start Premium Student Country Philippines Device PC Operating System Windows 10   I'm trying to verify my student status but whenever I click the "Next" b...
  • RE_Medrano23
  • Newbie
  • 2211 Views
  • 8 replies
  • 0 likes
  • Premium for Students
  • 2211 Views
  • 8 replies
  • 0 likes

Charged for premium single when I had premium student.

I understand it says we have to renew our student premium discount but i was sent no email about renewing it so i just got charged 10.99! Is there anyway to get a refund or am i just out 11 bucks when i am a broke college student!

  • Visitor
  • I understand it says we have to renew our student premium discount but i was sent no email about renewing it so i just got charged 10.99! Is there anyway to get a refund or am i just out 11 bucks whe...
  • Maxim
  • Spotify Star
  • 671 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 671 Views
  • 1 replies
  • 0 likes

Superuser Contribution how to transfer premium subscription to another account

hi, i suscribed to premium student plan on an old account by mistake , i would like to transfer my premium subscription to a gmail account that i already have, can anyone help me how to do that. thanks

  • Visitor
  • hi, i suscribed to premium student plan on an old account by mistake , i would like to transfer my premium subscription to a gmail account that i already have, can anyone help me how to do that. than...
  • Joan
  • Moderator
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Premium not showing up on app

PlanStudent Premium CountryUnited StatesDeviceiPhone 13 Pro Max My Question or IssueI paid for student premium on the 18th of May. It is still not showing up in the app. I have triple checked it is the right account. I have the payment receipt. I hav...

  • Visitor
  • Plan Student Premium  Country United States Device iPhone 13 Pro Max   My Question or Issue I paid for student premium on the 18th of May. It is still not showing up in the app. I h...
  • LautaroNores
  • Newbie
  • 258 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 258 Views
  • 1 replies
  • 0 likes