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Trying to convert my account to student

Trying to convert my account to student

I can't get verified as a student, even though I'm leaving for college in a week.  Also says theres a problem with my card when I put it in now.

"Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method."

Reply
1 Reply

Hey @Benitoo, welcome to the community!

 

Thanks for reaching out to us, we'll do our best to help you out.

 

If your student discount isn't going through, we suggest using a different browser or an incognito window. If you received the email notifiation that the discount is verified, it should work like a charm.

 

About the error you're getting, we suggest contacting your bank and making sure your card meets all these requirements.

 

Let us know how it goes.



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