Verification Limit Exceeded?

[Raven0412]

My Question or Issue

Hello, I successfully verified for the Spotify premium student discount but I exited the page until I was ready to put in my card info. Now it says my verification limit has been exceeded but I’ve never truly received/paid for it yet?

[Saaaaaaspa]

I used student premium for a year until I had to verify that I am a student again this year. I did the SheerID verification and it was said that my verification limit was exceeded. I still have one more year as a student and i would like to use the student premium until then.

[Lyubka]

Hey there folks,

Thank you for reaching out here in the Community.

In this case, we'd recommend reaching out to SheerID directly. Their customer support team will happily help out with the whole verification process, as they are the ones in charge of it and we don't have access to their systems. 

You can get help here. 

Keep in mind that if you've applied the discount for 4 consecutive times already, you won't be able to apply anymore. Unfortunately, this is the limit for this offer. The average length of higher education lasts about 4 years in most countries, which is why Premium Student only lasts up to 4 years. Spotify understands that some students stay longer at a college/university, however, we can't make special exceptions.

Hope it gets sorted out soon. If you need anything else, the Community is here for you.

[mfahmiy275]

I'm having the same problem. I only applied once when I signed up for the Premium Plan for Students. One year had passed and I tried to subscribe but the loading time was so long I closed the tab. I only subscribed once though.

[JJhockey]

Useless suggestion. Only try doing it once, then you can never do it again other than to go through these loops? Forget about it, I will just use another platform instead, thanks for nothing.

[genialdinesh]

I am getting an error message when I try to do the above from browser. The error message is "Verification Limit Exceeded". Please help

[CxnJosh]

I am having the same issue and I've never even redeemed the student plan and now I can't subscribe because I've exceeded the limit or my discount was already applied and used even though I have never used the student plan

[CristopherLopez1]

Plan

Premium for Students

País

MEXICO

Mi pregunta o problema

No puedo suscribirme al plan de estudiantes, ya que menciona que excedí el número de verificaciones, lo intento en algun momento pero no se pudo terminar el proceso ya que no me arrojo el que haya realizado la verificación ya que no me dio una resuesta se quedo procesando por un largo tiempo sin dar una resolución.

Se que soy apto para el plan ya que tengo otros servicios verificados con SheerID

[CristopherLopez1]

Esa opción no funciona, ya que sheerID menciona que no es un problema de el, si no de ustedes que no perimiten mas de dos verificaciones en un lapso de 334 días, en mi caso al momento de realizar la verificación no me arrojo resultados y al cuestionamiento del periodo de tiempo  era la primera vez que me suscribiria al plan de estudiantes Premium. 

[SuZIe0]

Plan

Premium

Country

Poland

Operating System

 Android 9.0 Pie

My Question or Issue

I had a premium student plan, but I forgot to verify my account in the required time. It was automatically switched to an individual plan. Now I wanted to renew the student plan, but unfortunately, I can't verify my student status because I have exceeded the verification limit (even though I am sure this is impossible). I want to return to the student plan. What should I do?