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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • bktpycq32396kl53n1fk
  • Newbie
  • 26211 Views
  • 20 replies
  • 0 likes
  • Premium for Students
  • 26211 Views
  • 20 replies
  • 0 likes

Superuser Contribution Issues linking a Hulu account with Spotify Student Premium

When I goto service under my account on spotify and try to "activate" my Hulu account it already says "Start Watching" and when I click it it prompts me to sign up for hulu and does not let me link a hulu account with my Spotify account. I went ahead...

  • Casual Listener
  • When I goto service under my account on spotify and try to "activate" my Hulu account it already says "Start Watching" and when I click it it prompts me to sign up for hulu and does not let me link a...
  • Katerina
  • Spotify Legend
  • 539 Views
  • 1 replies
  • 0 likes
  • Issues linking a Hulu account with Spotify Student Premium
  • 539 Views
  • 1 replies
  • 0 likes

Superuser Contribution Canadian account at a US University

I'm a canadian registered with a canadian premium account, but now I go to university in the US. Every time I try to apply for the student discount, it only shows me international schools. Where can I apply for a us student discount? I would also lik...

  • Newbie
  • I'm a canadian registered with a canadian premium account, but now I go to university in the US. Every time I try to apply for the student discount, it only shows me international schools. Where can ...
  • Katerina
  • Spotify Legend
  • 529 Views
  • 1 replies
  • 0 likes
  • Premium
    students
    Subscription
  • 529 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to Create SHOWTIME account through Spotify

PlanPremium for StudentsCountry USADevice(iPhone 8+, Laptop)Operating System(iOS 11, Windows 10) My Question or IssueI have the premium Spotify for students that includes Hulu and showtime. Every time I go to my account on Spotify and click add on's....

  • Newbie
  • Plan Premium for Students Country  USA Device (iPhone 8+, Laptop) Operating System (iOS 11, Windows 10)   My Question or Issue I have the premium Spotify for students t...
  • Katerina
  • Spotify Legend
  • 727 Views
  • 1 replies
  • 0 likes
  • 727 Views
  • 1 replies
  • 0 likes

Superuser Contribution [FR] Arrêt abonnement étudiant, surplus de paiement

Bonjour,Je n'avais pas vu qu'il fallait que je renouvelle mon abonnement étudiant, je l'ai donc renouvelé et tout va redevenir à la normal en octobre.Seulement pendant une période de 10jours avant que je renouvelle l'abonnement étudiant, je suis rede...

  • Newbie
  •   Bonjour, Je n'avais pas vu qu'il fallait que je renouvelle mon abonnement étudiant, je l'ai donc renouvelé et tout va redevenir à la normal en octobre. Seulement pendant une période de 10jo...
  • Katerina
  • Spotify Legend
  • 392 Views
  • 1 replies
  • 0 likes
  • 392 Views
  • 1 replies
  • 0 likes

3 month promo premium for student

I availed a premium for student via phone bill last month 8/23/18 and I saw that there's a 3 month promo for student so I availed again today assuming that I can get the 3 month promo, but apparently the promo is not included on my subscription. Is t...

  • Newbie
  • I availed a premium for student via phone bill last month 8/23/18 and I saw that there's a 3 month promo for student so I availed again today assuming that I can get the 3 month promo, but apparently...
  • Billy-J
  • Spotify Star
  • 285 Views
  • 1 replies
  • 0 likes
  • Student
  • 285 Views
  • 1 replies
  • 0 likes

Premium

Pagué el plan para universitarios que me costó $50MX pero hoy me apareció en mi cuenta de banco que me cobraron $100MX nosé a qué se deba, alguien me puede ayudar?

  • Newbie
  • Pagué el plan para universitarios que me costó $50MX pero hoy me apareció en mi cuenta de banco que me cobraron $100MX nosé a qué se deba, alguien me puede ayudar?
  • Billy-J
  • Spotify Star
  • 363 Views
  • 1 replies
  • 0 likes
  • 363 Views
  • 1 replies
  • 0 likes

Spotify premium

I bought a student premium but I had to give proof of which I do not have, and spotify take my money off, when i published information from the card. PS: Sorry for my English, peace.

  • Casual Listener
  • I bought a student premium but I had to give proof of which I do not have, and spotify take my money off, when i published information from the card.    PS: Sorry for my English, peace. 🙂
  • Luke
  • Spotify Star
  • 370 Views
  • 1 replies
  • 0 likes
  • 370 Views
  • 1 replies
  • 0 likes

Hulu and Student Discount

Just got a subscription for the Hulu and student discount. Said it couldn't verify my status however still charged be the $5.40. Don't want to pay for something I don't have or can't access...

  • Newbie
  • Just got a subscription for the Hulu and student discount. Said it couldn't verify my status however still charged be the $5.40. Don't want to pay for something I don't have or can't access...
  • Luke
  • Spotify Star
  • 408 Views
  • 1 replies
  • 0 likes
  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount for Premium

CountryPhilippines My Question or IssueHello!I'm having trouble with my student discount. I applied for the student discount and spotify said that I am valid for it. My profile page already says that my student discount is available. However when I "...

  • Visitor
  •   Country Philippines     My Question or Issue Hello! I'm having trouble with my student discount. I applied for the student discount and spotify said that I am valid for it. My...
  • Peter
  • Spotify Legend
  • 454 Views
  • 1 replies
  • 0 likes
  • Student
  • 454 Views
  • 1 replies
  • 0 likes

Superuser Contribution Adding student discount when paying via vodafone

PlanPremiumCountry UKOperating SystemiOS 10 My Question or Issue I am currently paying for spotify premium through vodafone, as I have a contract with them. However, I want to add my student discount, so I was wondering if there's away I can unlink m...

  • Newbie
  • Plan Premium Country  UK Operating System iOS 10  My Question or Issue  I am currently paying for spotify premium through vodafone, as I have a contract with them. However, I wa...
  • Peter
  • Spotify Legend
  • 603 Views
  • 1 replies
  • 0 likes
  • Student
  • 603 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium para universitarios

PlanPremiumCountryEspaña My Question or IssueHace tres meses decidí suscribirme a Spotify Premium y descubrí Premium para universitarios, hice todo el proceso de verificación de la Universidad sin problema y a partir de ahí pensé que, después de los ...

  • Newbie
  • Plan Premium Country España  My Question or Issue Hace tres meses decidí suscribirme a Spotify Premium y descubrí Premium para universitarios, hice todo el proceso de verificación de la Uni...
  • Jemi
  • Spotify Legend
  • 596 Views
  • 1 replies
  • 0 likes
  • Account subscription
    Issues
    Student
  • 596 Views
  • 1 replies
  • 0 likes

Superuser Contribution Renew Student Subscription

Hello,In July I proofed that I am still student, however, the last two months I am paid as a regular user. Now I notice that a button exist in my profile to become student user. That's why I continued from there again. Afterwards, it indicates me tha...

  • Casual Listener
  • Hello, In July I proofed that I am still student, however, the last two months I am paid as a regular user. Now I  notice that a button exist in my profile to become student user. That's why I ...
  • Peter
  • Spotify Legend
  • 397 Views
  • 1 replies
  • 0 likes
  • Student
  • 397 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment change

I had my student discount on Spotify and then the year went out so I carried on paying the normal payment. I have now agin, activated my student discount so will I still be paying the normal amount now as well or will it automatically change back to ...

  • Newbie
  • I had my student discount on Spotify and then the year went out so I carried on paying the normal payment. I have now agin, activated my student discount so will I still be paying the normal amount n...
  • Jemi
  • Spotify Legend
  • 526 Views
  • 1 replies
  • 0 likes
  • 526 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment problem

I was normal premium.I changed to student premuim this week and spotify took twice money on my bank account. One for normal and one for spotify student at the same time. What should i do?

  • Newbie
  • I was normal premium.I changed to student premuim this week and spotify took twice money on my bank account. One for normal and one for spotify student at the same time. What should i do?  &nbs...
  • Jemi
  • Spotify Legend
  • 398 Views
  • 1 replies
  • 0 likes
  • Other
    Student
  • 398 Views
  • 1 replies
  • 0 likes

Superuser Contribution Etudiant impossible

Salut à tous, étant étudiant j'ai voulu activer la remise cependant cela ne fonctionne pas pour la raison suivante; j'ai essayé de l'activer mais j'avais oublié les identifiants pour me connecter au site de ma fac, j'ai donc renouvellé ceux-ci et au ...

  • Newbie
  • Salut à tous, étant étudiant j'ai voulu activer la remise cependant cela ne fonctionne pas pour la raison suivante; j'ai essayé de l'activer mais j'avais oublié les identifiants pour me connecte...
  • Katerina
  • Spotify Legend
  • 1359 Views
  • 1 replies
  • 0 likes
  • Student
  • 1359 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium for Students Verification

I have had spotify premium for over a year now. Up until recently, I had premium for students. I have been trying to subscribe to premium for students and I keep getting a message saying I cannot be verified as a student which can't be true seeming a...

  • Newbie
  • I have had spotify premium for over a year now. Up until recently, I had premium for students. I have been trying to subscribe to premium for students and I keep getting a message saying I cannot b...
  • Katerina
  • Spotify Legend
  • 400 Views
  • 1 replies
  • 0 likes
  • Student
  • 400 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount: No issue date on ID

I’m trying to verify my student status, but I can’t get past the ID check because at my university the student IDs do not have an issue date on them. Any ideas as to how I could access the discount?

  • Newbie
  • I’m trying to verify my student status, but I can’t get past the ID check because at my university the student IDs do not have an issue date on them. Any ideas as to how I could access the discount?
  • Katerina
  • Spotify Legend
  • 1141 Views
  • 1 replies
  • 0 likes
  • Student
  • 1141 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems while renewing student's discount

I use Spotify Premium with student's discount for almost one year and today I found a letter in my e-mail asking to renew the discount. I followed all the steps as required and the system showed that everything is fine, then I got a letter with the c...

  • Newbie
  • I use Spotify Premium with student's discount for almost one year and today I found a letter in my e-mail asking to renew the discount. I followed all the steps as required and the system showed...
  • Katerina
  • Spotify Legend
  • 447 Views
  • 1 replies
  • 0 likes
  • Student Renew
  • 447 Views
  • 1 replies
  • 0 likes

Superuser Contribution payment 1 week before

PlanPremiumCountryItalyDeviceiPhone 7 My Question or Issue Last month the payment took place on 18 August, while this month on 11 September, exactly 1 week before!! How can I get my week of Spotify back? Payment's receipts proove al this facts.Thamk ...

  • Newbie
  • Plan Premium Country Italy Device iPhone 7   My Question or Issue  Last month the payment took place on 18 August, while this month on 11 September, exactly 1 week before!! How can ...
  • Katerina
  • Spotify Legend
  • 440 Views
  • 1 replies
  • 0 likes
  • Student
  • 440 Views
  • 1 replies
  • 0 likes

Pass of a studying subscription to family

Hello, I am student and my premium student subscription ends at the beginning of October. I wish to join an account family. Have to I cancel my studying subscription to pass under family subscription or the change will be automatic? Thank yo

  • Newbie
  • Hello, I am student and my premium student subscription ends at the beginning of October. I wish to join an account family. Have to I cancel my studying subscription to pass under family subscription...
  • Keanu_C
  • Community Legend
  • 368 Views
  • 1 replies
  • 0 likes
  • Student
  • 368 Views
  • 1 replies
  • 0 likes