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Please see below the current ongoing issues which are under investigation.

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Premium Student

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Oussama3
  • Visitor
  • 25124 Views
  • 19 replies
  • 0 likes
  • Premium for Students
  • 25124 Views
  • 19 replies
  • 0 likes

Superuser Contribution Problems while renewing student's discount

I use Spotify Premium with student's discount for almost one year and today I found a letter in my e-mail asking to renew the discount. I followed all the steps as required and the system showed that everything is fine, then I got a letter with the c...

  • Newbie
  • I use Spotify Premium with student's discount for almost one year and today I found a letter in my e-mail asking to renew the discount. I followed all the steps as required and the system showed...
  • Katerina
  • Spotify Legend
  • 432 Views
  • 1 replies
  • 0 likes
  • Student Renew
  • 432 Views
  • 1 replies
  • 0 likes

Superuser Contribution payment 1 week before

PlanPremiumCountryItalyDeviceiPhone 7 My Question or Issue Last month the payment took place on 18 August, while this month on 11 September, exactly 1 week before!! How can I get my week of Spotify back? Payment's receipts proove al this facts.Thamk ...

  • Newbie
  • Plan Premium Country Italy Device iPhone 7   My Question or Issue  Last month the payment took place on 18 August, while this month on 11 September, exactly 1 week before!! How can ...
  • Katerina
  • Spotify Legend
  • 436 Views
  • 1 replies
  • 0 likes
  • Student
  • 436 Views
  • 1 replies
  • 0 likes

Pass of a studying subscription to family

Hello, I am student and my premium student subscription ends at the beginning of October. I wish to join an account family. Have to I cancel my studying subscription to pass under family subscription or the change will be automatic? Thank yo

  • Newbie
  • Hello, I am student and my premium student subscription ends at the beginning of October. I wish to join an account family. Have to I cancel my studying subscription to pass under family subscription...
  • Keanu_C
  • Community Legend
  • 360 Views
  • 1 replies
  • 0 likes
  • Student
  • 360 Views
  • 1 replies
  • 0 likes

Solved!! Student discount: does it matter which account it applied to?

I applied my student discount on my wifes account cause we use that for music at home, is this okay to do? Thanks!

  • Newbie
  •   I applied my student discount on my wifes account cause we use that for music at home, is this okay to do?   Thanks!
  • Keanu_C
  • Community Legend
  • 473 Views
  • 1 replies
  • 0 likes
  • Student
  • 473 Views
  • 1 replies
  • 0 likes

Won't let me renew student discount

PlanFree/PremiumCountry United States Device(iPhone Operating System(iOS 10) My Question or Issue When I put in my name and my college it says there was an error? I know for sure I go to this college because I have been for a year now and I have neve...

  • Newbie
  • Plan Free/Premium Country  United States  Device (iPhone 😎 Operating System (iOS 10)   My Question or Issue  When I put in my name and my college it says there was an e...
  • Luke
  • Spotify Star
  • 1598 Views
  • 1 replies
  • 2 likes
  • discount
    Student
  • 1598 Views
  • 1 replies
  • 2 likes

Me hicieron un cargo a la tarjeta de spotify estudiantes y mi universidad no esta en la lista

Quiero contratar premium y me hiceron el cargo para el de estudiantes, pero mi Universidad no esta en la lista

  • Newbie
  • Quiero contratar premium y me hiceron el cargo para el de estudiantes, pero mi Universidad no esta en la lista
  • Luke
  • Spotify Star
  • 730 Views
  • 1 replies
  • 0 likes
  • 730 Views
  • 1 replies
  • 0 likes

Premium para universitarios

Compre la oferta de universitarios y aún no me llega la Premium que hago?Llevó esperando más de media hora. Ya me cobro el mes. Ya que me llegó la notificación de que ya de pago

  • Newbie
  • Compre la oferta de universitarios y aún no me llega la Premium que hago? Llevó esperando más de media hora.   Ya me cobro el mes. Ya que me llegó la notificación de que ya de pago
  • Luke
  • Spotify Star
  • 871 Views
  • 1 replies
  • 0 likes
  • 871 Views
  • 1 replies
  • 0 likes

x3 spotify premium charges for students

Yesterday I updated to spotify premium for students and they charged me x3. Please help.

  • Casual Listener
  • Yesterday I updated to spotify premium for students and they charged me x3. Please help.   <removed sensitive info>
  • Luke
  • Spotify Star
  • 405 Views
  • 1 replies
  • 0 likes
  • 405 Views
  • 1 replies
  • 0 likes

Student Discount payment taken out of bank but still says Spotify Free

Hi everyone, I created an account and logged in with the same uni email that I signed up with and had verifyed, yet days later it still says spotify free, yet my bank got charged?Yes I have been all over the help page but nothing seems to be helping

  • Newbie
  • Hi everyone, I created an account and logged in with the same uni email that I signed up with and had verifyed, yet days later it still says spotify free, yet my bank got charged? Yes I have been al...
  • Luke
  • Spotify Star
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Payment

Spotify charged money from me 3 times. So I want to transfer my 2 monthly payment to other months. I have a student premium account. Please solve this problem.

  • Newbie
  • Spotify charged money from me 3 times. So I want to transfer my 2 monthly payment to other months. I have a student premium account. Please solve this problem.
  • Luke
  • Spotify Star
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

Solved!! Verification on family account

A verification mail for family account had sent to me a week ago but I couldnt able to see this messages for some private problems.Now, i see that i've been thrown away the premium account and i can't get it again. How can i fix this? Thats a big bug...

  • Newbie
  • A verification mail for family account had sent to me a week ago but I couldnt able to see this messages for some private problems.Now, i see that i've been thrown away the premium account and i can'...
  • jsannn
  • Community Legend
  • 554 Views
  • 1 replies
  • 0 likes
  • 554 Views
  • 1 replies
  • 0 likes

Discount for Dual enrolled Students

PlanFreeCountry USADevice(iPhone 8 Plus)Operating System(iOS 10)My Question or Issue I love the student discount because it makes it easier for people who are not able to afford the full 10 dollars a month to get the things they can use to help focus...

  • Newbie
  • Plan Free Country  USA Device (iPhone 8 Plus) Operating System (iOS 10) My Question or Issue  I love the student discount because it makes it easier for people who are not able to ...
  • Keanu_C
  • Community Legend
  • 9133 Views
  • 1 replies
  • 0 likes
  • Student
  • 9133 Views
  • 1 replies
  • 0 likes

Student Discount Problems

So I'm trying to sign up for the Student Premium Plan, but because I've used my card for a free trial in the past, and there is currently 3 months/.99 with the student discount, it won't let me sign up. Is there any way to get around this?

  • Newbie
  • So I'm trying to sign up for the Student Premium Plan, but because I've used my card for a free trial in the past, and there is currently 3 months/.99 with the student discount, it won't let me sign ...
  • Billy-J
  • Spotify Star
  • 272 Views
  • 1 replies
  • 0 likes
  • Student
  • 272 Views
  • 1 replies
  • 0 likes

Student discount with show time

I have Spotify Premium Service as well as Hulu (with show time)with student discount. Spotify is tell me that I need to active before I watch showtime. Does it cost me any extra for show time as a student with the discount.

  • Newbie
  • I have Spotify Premium Service as well as Hulu (with show time)with student discount. Spotify is tell me that I need to active before I watch showtime. Does it cost me any extra for show time as a st...
  • Nico
  • Community Legend
  • 308 Views
  • 1 replies
  • 0 likes
  • Student
  • 308 Views
  • 1 replies
  • 0 likes

Quebec Student discount

Why Quebec students don't have access to promos like other students accross the country of Canada? Our universities aren't considered legit like others or what???This is not right. Quebec is a province of Canada too, like all the other provinces... A...

  • Newbie
  • Why Quebec students don't have access to promos like other students accross the country of Canada? Our universities aren't considered legit like others or what??? This is not right. Quebec is a p...
  • Maxim
  • Spotify Star
  • 1322 Views
  • 1 replies
  • 0 likes
  • 1322 Views
  • 1 replies
  • 0 likes

Premiun pasar a estudiante

Hola, actualmente soy premium, y queria beneficiarme de usar el premium de estudiante, hay alguna forma de hacerlo automáticamente, o tengo que darme de baja y volver a darme de alta como estudiante??Un saludo

  • Newbie
  • Hola, actualmente soy premium, y queria beneficiarme de usar el premium de estudiante, hay alguna forma de hacerlo automáticamente, o tengo que darme de baja y volver a darme de alta como estudiante?...
  • Jose_M
  • Spotify Star
  • 553 Views
  • 1 replies
  • 1 likes
  • estudiante
    Premium
  • 553 Views
  • 1 replies
  • 1 likes

Discounts for Students

I would like to use the student discount. I'm an enrolled college student who's 18 years old. Every time I type in my college it shows me the list to choose from, I've chosen both options but it still says I'm not a registered student. Do I need to u...

  • Newbie
  •     I would like to use the student discount. I'm an enrolled college student who's 18 years old. Every time I type in my college it shows me the list to choose from, I've chosen both opt...
  • LeoRager
  • Community Legend
  • 439 Views
  • 1 replies
  • 0 likes
  • Student discount USA
  • 439 Views
  • 1 replies
  • 0 likes

Renewing Spotify Student Discount

I recieved the email telling me I need to renew my student discount earlier today, and every time I click on the link, it doesn't take me to an actual page to reverify my student standing, just my regular account overview page. After encountering thi...

  • Newbie
  • I recieved the email telling me I need to renew my student discount earlier today, and every time I click on the link, it doesn't take me to an actual page to reverify my student standing, just my re...
  • GQ05
  • Casual Listener
  • 688 Views
  • 3 replies
  • 0 likes
  • Student
  • 688 Views
  • 3 replies
  • 0 likes

student acount

why does the link for student registration doesn’t work? can someone send me the correct link please?

  • Casual Listener
  • why does the link for student registration doesn’t work? can someone send me the correct link please? 
  • Billy-J
  • Spotify Star
  • 480 Views
  • 3 replies
  • 0 likes
  • Student
  • 480 Views
  • 3 replies
  • 0 likes

Cobraron tarifa normal después de renovar la de estudiante

He tendio premium para universitarios por un tiempo, despues de que me pidiera renovar lo hice y aparecio validado pero este mes me cobraron tarifa normal y no aparezo con la suscripcion de premium para universitarios

  • Newbie
  •     He tendio premium para universitarios por un tiempo, despues de que me pidiera renovar lo hice y aparecio validado pero este mes me cobraron tarifa normal y no aparezo con la sus...
  • Billy-J
  • Spotify Star
  • 687 Views
  • 1 replies
  • 0 likes
  • Payment
    Premium Student
  • 687 Views
  • 1 replies
  • 0 likes