Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Premium Student

Get help verifying your Student Discount.

Start a topic

Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • rdeluva7
  • Visitor
  • 23831 Views
  • 17 replies
  • 0 likes
  • Premium for Students
  • 23831 Views
  • 17 replies
  • 0 likes

Payment for students

HelloI have activated the student pass. Payment has been made. But for some errors the payment was not attached with my account so I still have the profile blocked but the payment has left. Does anyone know how I can solve my problem. I did not under...

  • Newbie
  • Hello I have activated the student pass. Payment has been made. But for some errors the payment was not attached with my account so I still have the profile blocked but the payment has left. Does an...
  • Maxim
  • Spotify Star
  • 361 Views
  • 1 replies
  • 0 likes
  • 361 Views
  • 1 replies
  • 0 likes

Payment for Student Discount, doubled charged for regular.

Hey, I have been a loyal user of Spotify for YEARS. I am a college student and switched plans on 12/3 and paid $4.99. Now, today, 12/29 I was charged $9.99 and it says my plan is now a normal premium subscription and I am not allowed to change it. Sp...

  • Newbie
  • Hey, I have been a loyal user of Spotify for YEARS. I am a college student and switched plans on 12/3 and paid $4.99. Now, today, 12/29 I was charged $9.99 and it says my plan is now a normal premium...
  • Maxim
  • Spotify Star
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

charged but no premium

made a student premium account and when i completed it it said offer expired then charged my account 5$ and i still don’t have premium

  • Newbie
  • made a student premium account and when i completed it it said offer expired then charged my account 5$ and i still don’t have premium
  • Luke
  • Spotify Star
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

student discount

I'm currently a student and I have been registered as a student with spotify premium for the past year but this month I got charged the normal fee of 9.99 instead of the discount fee. How do I credit the extra they charged me and go back to paying th...

  • Newbie
  • I'm currently a student and I have been registered as a student with spotify premium for the past year but this month I got charged the normal fee of 9.99 instead of the discount fee. How do I credit...
  • LoganHelps
  • Composer
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Says I'm ineligible for discount

I have tried to change my country. I changed my payment to my current country card per a previous post here, but it still won't let me change my country. Also, I am a student, but it won't let me use the student discount. Please help me fix this.

  • Casual Listener
  • I have tried to change my country.  I changed my payment to my current country card per a previous post here, but it still won't let me change my country.  Also, I am a student, but it won'...
  • Luke
  • Spotify Star
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Spotify premium -> student discount

Hello everybody, I used to have the student discount for my spotify account. However, it is no longer there and I pay the normal amount. How do I change it back to student discount?I logged into unidays but when I click on "student discount" I have t...

  • Casual Listener
  • Hello everybody,   I used to have the student discount for my spotify account. However, it is no longer there and I pay the normal amount. How do I change it back to student discount? I logge...
  • DaisyMeRollin
  • Casual Listener
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

How to sign up for Student account

Hi, I was wondering if you can sign up for a student account on spotify with your personal email, or if you need to use your school email to verify that you are a student.

  • Newbie
  • Hi, I was wondering if you can sign up for a student account on spotify with your personal email, or if you need to use your school email to verify that you are a student.
  • Maxim
  • Spotify Star
  • 437 Views
  • 1 replies
  • 0 likes
  • 437 Views
  • 1 replies
  • 0 likes

List of universities for the student discount

Hi, Does anyone know where you can find the list of accepted universities?

  • Visitor
  • Hi,  Does anyone know where you can find the list of accepted universities?
  • Maxim
  • Spotify Star
  • 5537 Views
  • 1 replies
  • 0 likes
  • 5537 Views
  • 1 replies
  • 0 likes

Solved!! 1 month instead of 12 month.

Spoiler (Highlight to read)Hello there. Today I bought a 50% discount student package for 12 months.When I look at it from the system, I see that it will end in 1 month.He said it was 12 months with a credit / debit card.I'm waiting for your help.Hel...

  • Casual Listener
  • Hello there. Today I bought a 50% discount student package for 12 months. When I look at it from the system, I see that it will end in 1 month. He said it was 12 months with a credit / debit card. ...
  • imattolo
  • Community Legend
  • 1201 Views
  • 6 replies
  • 0 likes
  • 1
    12
    ay
    Help
    mount
    Student
  • 1201 Views
  • 6 replies
  • 0 likes

Student discount

I am unable to get the student discount when I am in fact a college student, please help

  • Casual Listener
  • I am unable to get the student discount when I am in fact a college student, please help 
  • Maxim
  • Spotify Star
  • 524 Views
  • 5 replies
  • 0 likes
  • Student
  • 524 Views
  • 5 replies
  • 0 likes

Spotify Student

Is it possible to purchase spotify premium for students without hulu for $3.99/month?

  • Newbie
  • Is it possible to purchase spotify premium for students without hulu for $3.99/month?
  • Maxim
  • Spotify Star
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Student discount

No puedo obtener premium sin embargo ya me descontaron 98 pesos mexicanos de mi tarjeta, ¿Como puedo hacer que Spotify me haga validos mis 2 meses ya pagados? O que me reembolsen mi dinero Help!

  • Newbie
  • No puedo obtener premium sin embargo ya me descontaron 98 pesos mexicanos de mi tarjeta, ¿Como puedo hacer que Spotify me haga validos mis 2 meses ya pagados? O que me reembolsen mi dinero 😞 Help!
  • 190 Views
  • 0 replies
  • 0 likes
  • Student
  • 190 Views
  • 0 replies
  • 0 likes

On Student Sign-up, the "University of California, Irvine" shows incorrectly

On Student Sign-Up, the "University of California, Irvine" shows as "University of California Irvine Law" and "University of California - Irvine Law." Neither of which work for the "University of California, Irvine" (NOT Law School). Anyone know how ...

  • Casual Listener
  • ...ustomer service?   Sure, I can ask to be manually validated, but why should I and the 33,000 other students who attend University of California, Irvine be required to go through a more c...
  • Da_Le
  • Casual Listener
  • 424 Views
  • 1 replies
  • 0 likes
  • Student
  • 424 Views
  • 1 replies
  • 0 likes

I can't be Premium

I am a Student I completed all process and You Have been withdrawn 1.83 USD three times From My Credit Card. My Bank sent a message to me that Process complete.I am not Premium. I Will GET MAD. What should I Do? My User ID: Sword and my e-mail:

  • Newbie
  • I am a Student I completed all process and You Have been withdrawn 1.83 USD three times From My Credit Card. My Bank sent a message to me that Process complete.I am not Premium. I Will GET MAD. ...
  • 206 Views
  • 0 replies
  • 0 likes
  • Student
  • 206 Views
  • 0 replies
  • 0 likes

Assinatura

Bom dia. Aparentemente estou como Premium até setembro de 2017.Já solicitei várias vezes o desconto de estudante e não tenho retorno. Se foi aprovado ou não... Estou perdido, pois o app sempre fica pedindo pra migrar pró Premium, quando vou preencher...

  • Newbie
  • Bom dia. Aparentemente estou como Premium até setembro de 2017. Já solicitei várias vezes o desconto de estudante e não tenho retorno. Se foi aprovado ou não... Estou perdido, pois o app sempre fica...
  • Bittencourt
  • Spotify Star
  • 445 Views
  • 3 replies
  • 0 likes
  • 445 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problem with student's premium payment

I tried to go premium with the student's discount but unfortunately my payment cannot be completed. I am absolutely sure that my card is valid and working. After having credited 50 euros (the kind of credit card that you load money in it and use it f...

  • Newbie
  • I tried to go premium with the student's discount but unfortunately my payment cannot be completed. I am absolutely sure that my card is valid and working. After having credited 50 euros (the kind of...
  • Alfredo
  • Roadie
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes

Superuser Contribution Renewing Student Subscription

I received and email saying i needed to renew my subscriptions to Spotify Premium for Students/Hulu and when I attempted to, none of the forms worked. Now, my subscriptions have lapsed and my spotify has lapsed to normal premium and my hulu is gone. ...

  • Casual Listener
  • I received and email saying i needed to renew my subscriptions to Spotify Premium for Students/Hulu and when I attempted to, none of the forms worked. Now, my subscriptions have lapsed and my s...
  • Alfredo
  • Roadie
  • 699 Views
  • 1 replies
  • 0 likes
  • Student discount USA
    Subscription
  • 699 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount Not Applied

I have been signed up for the student discount for a few months now but I am still paying the $9.99 a month. Why is that? The must be a bug in the system.

  • Newbie
  • I have been signed up for the student discount for a few months now but I am still paying the $9.99 a month. Why is that? The must be a bug in the system.
  • Alfredo
  • Roadie
  • 385 Views
  • 1 replies
  • 0 likes
  • discount
    Premium
    Student
  • 385 Views
  • 1 replies
  • 0 likes

Superuser Contribution My wife is a student, but I have the Spotify account...

I would very much enjoy a discount for spotfy and hulu (I already pay for both), but they're both my account and my wife is the student. I don't want to lose all of my favorite shows or playlists, is there a way to validate the student discount witho...

  • Newbie
  • I would very much enjoy a discount for spotfy and hulu (I already pay for both), but they're both my account and my wife is the student. I don't want to lose all of my favorite shows or playlists, is...
  • Alfredo
  • Roadie
  • 604 Views
  • 1 replies
  • 0 likes
  • 604 Views
  • 1 replies
  • 0 likes