Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help verifying your Student Discount.
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Hi, I recently moved to Germany from the UK and had spotify premium befor i moved. Im' a student now in Germany and would like to get the student discount. I already registered with UNiDAYS as it's one of the requirements. However, I noticed that as ...
Hi the payment page took my money but it didnt contiune next page and my account didnt be premium.Gvnc
Please help! I have signed up for the student discount with Hulu and Spotify twice and have been charged twice, but everytime the "tell us about yourself page" pops up to confirm I am a student it says its been used on another spotify account. I do n...
I am still a student at a university that gives the student discount. However, when I try to sign up for the subscription now, it gives me the error: "Unable to change plans. This could be because you're not eligible for this plan, you're already on ...
Tinha o Spotify premium normal, porém troquei o plano para o estudante no dia 5/10 enviei meus documentos, esperei o retorno e nada. Um amigo da minha sala fez dia 8/10 e foi respondido no mesmo dia. Fiz outra solicitação hoje denovo e espero um reto...
Moin,Ich bin nun seit September dabei, eine Weiterbildung zum staatl. geprüften Techniker zu erwerben, welche dem Elektrotechnikstudium ähnlich ist.Da ich nun Vollzeitschüler bin, würde dies auch unter den Studentdiscount fallen?Grüße
I am attempting to sign up for the spotify and hulu student plan and keep getting an error on the second page. The error reads "Oops! Something went wrong, please try again or check out our help area". Ive tried resubmitting the form, even waited sev...
Hello, I am in new zealand but from South Korea.I am temporary absent now and my school is in South Korea.I want to get a student discount but there is no option to select my country.Is there any way to get the discount?
Ayer en la tarde pague el plan Premium estudiantil, se me realizó doblemente el cobro, quizá di dos clics al aceptar y aun así no puedo ingresar a Premium. Ya cerré sesión, la inicie nuevamente y sigo sin gozar de Premium. Que puedo hacer para tener ...
Ciao, nel sottoscrivere l'abbonamento per studenti a 4,99euro come prima cosa mi chiedeva di inserire i dati della mia carta di credito SENZA prelevare alcuna cifra, il prelievo sarebbe avvenuto solo dopo aver inserito i miei dati universitari. Purtr...
I got charged the 9.99 (plus tax) after hitting cancel and change subscription at the end of changing my payment method. I am a student and I was trying to get the student discount, and I don't want to be charged twice. Please help, just want to subs...
Dear Spoty, I joined the account Student Discout. I have correctly submitted the data to check my status as a student but I did not receive any confirmation emails for viewing. I know it takes a couple of days, but is it possible that you take out cr...
Hace una semana que tramite mi inscripción para Universisty Plan, pero se hicieron 2 cargos a mi tarjeta aunque en mi estado de cuenta de Spotify no aparecen los cargos.Por otro lado cuado entro en el link de confirmación de SheerID sale el compilado...
Quanto tempo demora para ser validado o desconto universitário?Depois que solicitei o desconto,deveria receber alguma coisa no meu e-mail?
Hallo,ich bin zur Zeit für ein Praktikum im Ausland, also immer noch an meiner deutschen Hochschule immatrikuliert und habe auch dort meinen festen Wohnsitz. Um auch auf Reisen Musik zuhören, habe ich nun ein Upgrade auf Premium durchgeführt. Nun sch...
Verificaron que mi cuenta fuera para estudiantes y fue aceptada, hicieron el cargo a la tarjeta pero cuando entro a la cuenta me dice que no soy premium. Vuelvo a entrar en el correo que enviaron y dice que mi tarjeta tuvo un problema pero no sé hizo...
Hey guys I have a huge problem with my Spotify. I started Spotify for students more than week ago . I was positive verified by sheerID and I paid money. Right now Spotify wants me to pay one more time ( it is like they don’t see that I have already p...
ho scaricato premium students, mi è arrivata l'email di conferma ma se accedo sia dal pc sia dal telefono mi risulta che l'abbonamento premium non sia attivo. Ho provato a disconnettermi e riaccedere più volte ma non cambia nulla.
Hey Spotify! I'm a student in college and have enjoyed using y'all services for a while now. However, I am/was on the hulu/spotify bundle for the student plan and about $10 was charged to my account for this month. Can you please explain to me why? S...
Hay ya demasiadas preguntas sobre lo mismo y ninguna respuesta concreta. Nos hacen el cobro de spotify universitarios, y no nos dan el servicio, no nos regresan el dinero y no nos dicen cuando lo harán. No tiene sentido hacer el cobro si no recibimos...