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Premium Student

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Oussama3
  • Visitor
  • 25916 Views
  • 19 replies
  • 0 likes
  • Premium for Students
  • 25916 Views
  • 19 replies
  • 0 likes

Superuser Contribution Verifiqué ser estudiante, fué aprobado y me cambiaron a plan individual cobrándome más

Siempre he usado Spotify Premium para estudiantes desde que entré a estudiar. Hace un par de semanas hice la verificación anual y fue aprobada, recibí el correo de confirmación. Ahora me entero de que me cambiaron al Plan Individual y me descontaron ...

  • Visitor
  • Siempre he usado Spotify Premium para estudiantes desde que entré a estudiar. Hace un par de semanas hice la verificación anual y fue aprobada, recibí el correo de confirmación. Ahora me entero de qu...
  • Eni
  • Moderator
  • 244 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 244 Views
  • 1 replies
  • 0 likes

Meu Premium é universitário, está aparecendo pra pagar o Premium Individual

Ao tentar realizar o pagamento do meu plano Premium Universitário, notei que o mesmo está vindo como Premium Individual, que não foi o plano que eu solicitei, e tem um valor mais alto.

  • Visitor
  • Ao tentar realizar o pagamento do meu plano Premium Universitário, notei que o mesmo está vindo como Premium Individual, que não foi o plano que eu solicitei, e tem um valor mais alto.
  • Bittencourt
  • Spotify Star
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Student Plan Link doesn't work in the verification email

I can't achieve to activate the Premium Student Plan, even after having been verified by SheerID. I receive the verification confirmation mail by SheerID, but when I clicked on the button, its leads me first on the registration page, which is working...

  • Casual Listener
  • I can't achieve to activate the Premium Student Plan, even after having been verified by SheerID. I receive the verification confirmation mail by SheerID, but when I clicked on the button, its lead...
  • maddiegr
  • Visitor
  • 602 Views
  • 4 replies
  • 0 likes
  • Premium for Students
  • 602 Views
  • 4 replies
  • 0 likes

dos pagos en un solo mes

Recibi una notificacion de que me cobraron dos pagos mensuales en el mismo mes, con una diferencia de 7 dias. como es eso posible

  • Visitor
  • Recibi una notificacion de que me cobraron dos pagos mensuales en el mismo mes, con una diferencia de 7 dias. como es eso posible
  • Bittencourt
  • Spotify Star
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Why can’t Spotify student have audiobook listening time?

PlanStudent PremiumCountryU.S. DeviceiPhone 12Operating SystemiOS My Question or IssueI don’t see how having a student account correlates with no listening time. I was under the impression that Spotify Student is the exact same as Premium but discoun...

  • Visitor
  • Plan Student Premium Country U.S.  Device iPhone 12 Operating System iOS   My Question or Issue I don’t see how having a student account correlates with no listening time. I was u...
  • Maxim
  • Spotify Star
  • 312 Views
  • 1 replies
  • 1 likes
  • Premium for Students
  • 312 Views
  • 1 replies
  • 1 likes

Re: Why is it saying that I have a premium subscription when claiming 2 months?

Hello,The same thing happened to me. I was sent a link, I opened it. I created an account. I tried to select the student plan but was told my school wasn’t eligible. Tried to get the normal plan. Now it’s only offering me one month free. Can I get su...

  • Visitor
  • Hello, The same thing happened to me. I was sent a link, I opened it. I created an account. I tried to select the student plan but was told my school wasn’t eligible. Tried to get the normal plan. N...
  • Maxim
  • Spotify Star
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Superuser Contribution Me aparece que la página ya no existe cuando verifico mis datos

Dijeron que ya se había solucionado el problema con el error de la página pero sigo sin poder confirmar mis datos porque me aparece que la página ya no existe, y ya lo intente desde otro dispositivo y en la pestaña de incógnito y no puedo

  • Casual Listener
  • Dijeron que ya se había solucionado el problema con el error de la página pero sigo sin poder confirmar mis datos porque me aparece que la página ya no existe, y ya lo intente desde otro dispositivo ...
  • Eni
  • Moderator
  • 383 Views
  • 2 replies
  • 1 likes
  • 383 Views
  • 2 replies
  • 1 likes

I don’t need premium, please return money to the catd

Hello,I forgot about the trial period and I got a premium, which I don’t need.Please return money to the card

  • Casual Listener
  • Hello,I forgot about the trial period and I got a premium, which I don’t need.Please return money to the card
  • AdamDamon
  • Spotify Star
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Superuser Contribution Users unable to apply Student Discount from the SheerID confirmation email

I do found the same problem on Spotify Community,and the tech guy Yordan (Moderator) said that the problem had been solved,but my link is still not working and keep showing the website does not exiest.

  • Casual Listener
  • I do found the same problem on Spotify Community,and the tech guy Yordan (Moderator) said that the problem had been solved,but my link is still not working and keep showing the website does not exies...
  • Vasil
  • Moderator
  • 400 Views
  • 5 replies
  • 2 likes
  • 400 Views
  • 5 replies
  • 2 likes

Superuser Contribution Premium for High School

Is it possible to have a Spotify premium for High School students too? Like all grades are students why are uni/college being put higher. My brother is in college and he can get the student premium but I can’t... unfair to my opinion. All students de...

  • Visitor
  • Is it possible to have a Spotify premium for High School students too? Like all grades are students why are uni/college being put higher. My brother is in college and he can get the student premium b...
  • Josh_3567
  • Visitor
  • 1288 Views
  • 2 replies
  • 1 likes
  • Premium for Students
  • 1288 Views
  • 2 replies
  • 1 likes

Superuser Contribution error 404 Spotify student

Planpremium studentCountryItalyDeviceiPhone 12Operating SystemiOS 16 My Question or IssueHi, I need to complete the verification to get Spotify premium student, but the page to do it no longer exists.

  • Newbie
  • Plan premium student Country Italy Device iPhone 12 Operating System iOS 16   My Question or Issue Hi, I need to complete the verification to get Spotify premium student, but the page ...
  • declan_su
  • Casual Listener
  • 368 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 368 Views
  • 3 replies
  • 0 likes

student verification

I'm still student in my university its my last year but i cant verify my student plan

  • Visitor
  • I'm still student in my university its my last year but i cant verify my student plan
  • osornios
  • Spotify Star
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Cobrada duas vezes

PlanPremium StudentCountryBrazilDeviceSamsung Galaxy A53Operating SystemAndroid My Question or IssueMeu spotify não conseguiu receber o valor do meu plano, então resolvi mudar o cartão cadastrado. Porém, ele foi cobrado 2 vezes, a primeira no valor d...

  • Visitor
  • Plan Premium Student Country Brazil Device Samsung Galaxy A53 Operating System Android    My Question or Issue Meu spotify não conseguiu receber o valor do meu plano, então resolv...
  • Bittencourt
  • Spotify Star
  • 214 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 214 Views
  • 2 replies
  • 0 likes

Superuser Contribution I'm trying to log on to renew my Student account but I can't seem to click

I am on the Premium Student page with my subscription written on it. In theory it should say verify that I am a student, which does not appear and I cannot go on.

  • Visitor
  • I am on the Premium Student page with my subscription written on it. In theory it should say verify that I am a student, which does not appear and I cannot go on.
  • Joan
  • Moderator
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Superuser Contribution Estorno do valor do novo plano

Eu assinei o Spotify pelos 3 meses gratuitos, depois me foi cobrado o valor do plano individual, e logo em seguida eu mudei o meu plano para o universitário premium, mas no meu cartão ainda continua a cobrança do valor do plano individual.Vou receber...

  • Visitor
  • Eu assinei o Spotify pelos 3 meses gratuitos, depois me foi cobrado o valor do plano individual, e logo em seguida eu mudei o meu plano para o universitário premium, mas no meu cartão ainda continua ...
  • Maria
  • Moderator
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

What happened with my student discount?

I have the student discount but this month, without notice, it was changed to a premium individual. When I try to change it back, it won't let me. Can you solve it? He accepts me as a student but won't let me pay (it feels like I'm in the United Stat...

  • Visitor
  • I have the student discount but this month, without notice, it was changed to a premium individual. When I try to change it back, it won't let me. Can you solve it? He accepts me as a student but won...
  • Billy-J
  • Spotify Star
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Why do I have no free audiobooks

I have no access to free audiobooks through premium

  • Visitor
  • I have no access to free audiobooks through premium
  • Billy-J
  • Spotify Star
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Solved!! French Civic Service ineligible for Student Premium?

Hello,As a civic service volunteer in France, I notice on the SheedID website that the Spotify offer "is not available for the educational institution I have selected".However, the civic service volunteer card states that, in accordance with article ...

  • Regular
  • ...dvantages enjoyed by students in higher education establishments can be applied to them). Can you explain why I would not be eligible for this offer? Thank you very much, Lusiiky
  • Maxim
  • Spotify Star
  • 342 Views
  • 3 replies
  • 1 likes
  • Premium for Students
  • 342 Views
  • 3 replies
  • 1 likes

Superuser Contribution I am still verified as a student

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am still verified as a student until march of 2024 and said i need renewal of my student b...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I...
  • Ivelina
  • Moderator
  • 214 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 214 Views
  • 1 replies
  • 0 likes