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Premium Student

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Oussama3
  • Visitor
  • 25100 Views
  • 19 replies
  • 0 likes
  • Premium for Students
  • 25100 Views
  • 19 replies
  • 0 likes

Student

I am a student and I am currently paying full price for the premium subscription. How can I change my account to a student and pay $4.99?

  • Newbie
  •  I am a student and I am currently paying full price for the premium subscription. How  can I change my account to a student and pay $4.99?
  • Maxim
  • Spotify Star
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

discount for STUDENT living and studying in two different countries

Hello, I am german and I have a german spotify premium account and want to switch it into a student account. My problem is I am studying in austria and do have a austria college email adress. When I tried to get the student discount it says "discount...

  • Newbie
  • Hello, I am german and I have a german spotify premium account and want to switch it into a student account. My problem is I am studying in austria and do have a austria college email adress. When I ...
  • Maxim
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Superuser Contribution Credentials already in use

I am trying to upgrade my account to premium and use my student discount however when it says my credentials are already in use with another account. However I don't know what account this could be! I have read previous replies and have cleared cooki...

  • Casual Listener
  • I am trying to upgrade my account to premium and use my student discount however when it says my credentials are already in use with another account. However I don't know what account this could be! ...
  • Alfredo
  • Roadie
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Still being charged 9.99

I proved my student status but my account still says I will be charged 9.99 in a few weeks?? Help!

  • Newbie
  • I proved my student status but my account still says I will be charged 9.99 in a few weeks?? Help!
  • fischfun
  • Gig Goer
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Student discount

My ex boyfriend is using my student info to get the discount on his own account so when I tried switching my own account to premium it says my student credential is being used.

  • Newbie
  • My ex boyfriend is using my student info to get the discount on his own account so when I tried switching my own account to premium it says my student credential is being used. 
  • 207 Views
  • 0 replies
  • 0 likes
  • 207 Views
  • 0 replies
  • 0 likes

Help

I recently become eligible for the student discount with hulu for 4.99 plus tax. But I'm already signed up for the 9.99 premium. So I wanted to know since I am signed up for the student discount plus hulu will the 9.99 disappear? Or do I have to do s...

  • Newbie
  • I recently become eligible for the student discount with hulu for 4.99 plus tax. But I'm already signed up for the 9.99 premium. So I wanted to know since I am signed up for the student discount plus...
  • 127 Views
  • 0 replies
  • 0 likes
  • 127 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cannot get student discount in France

I switched my country to France on Spotify and on UNIDAYS but I'm still not able to get the student discount because it says 'pays non prise en charge'.

  • Visitor
  • I switched my country to France on Spotify and on UNIDAYS but I'm still not able to get the student discount because it says 'pays non prise en charge'.
  • Alfredo
  • Roadie
  • 365 Views
  • 3 replies
  • 0 likes
  • 365 Views
  • 3 replies
  • 0 likes

Betalen met de creditcard van iemand anders

Je kan zeker niet iemand anders' credit card gebruiken om je spotify met studentenkorting te krijgen? Ik heb, zoals zoveel studenten, geen credit card, maar ik zou wel die van mijn ouders kunnen gebruiken. Die staat alleen niet op mijn naam, dus dan ...

  • Newbie
  • Je kan zeker niet iemand anders' credit card gebruiken om je spotify met studentenkorting te krijgen? Ik heb, zoals zoveel studenten, geen credit card, maar ik zou wel die van mijn ouders kunnen gebr...
  • ingevandamm
  • Newbie
  • 355 Views
  • 1 replies
  • 0 likes
  • 355 Views
  • 1 replies
  • 0 likes

Discount students

I was about to get a premium account for students, but it occured to me that I can still use my free month of premium. then, I close the window after I put my credit card information. I recived an sms from my bank that I already paid the fee. I can't...

  • Newbie
  • I was about to get a premium account for students, but it occured to me that I can still use my free month of premium. then, I close the window after I put my credit card information. I recived an s...
  • user-removed
  • Not applicable
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

students discount

Hallo, ich habe auf unidays meinen studentenstatus verlänngert um weiterhin spotify Premium zu haben, allerdings muss ich laut meinen Spotify Kontoinformationen trozudem 9,99 euro zahlen. ???

  • Newbie
  • Hallo,   ich habe auf unidays meinen studentenstatus verlänngert um weiterhin spotify Premium zu haben, allerdings muss ich laut meinen Spotify Kontoinformationen trozudem 9,99 euro zahlen. ???
  • 152 Views
  • 0 replies
  • 0 likes
  • 152 Views
  • 0 replies
  • 0 likes

paying student premimum with paypal

i dont have a visa/credit card, only a normal card (not suitable with internetpayments) but i have paypal. Normal premium is able to be paid with paypal, why isnt the student version?

  • Casual Listener
  • i dont have a visa/credit card, only a normal card (not suitable with internetpayments) but i have paypal. Normal premium is able to be paid with paypal, why isnt the student version?
  • Ryuugawaga
  • Casual Listener
  • 302 Views
  • 3 replies
  • 0 likes
  • 302 Views
  • 3 replies
  • 0 likes

Student Discount through Facebook, Can't access Hulu

I've always used my spotify through facebook, so when I started paying for the student subscription, I just used the same account. I've never had any problems with this method, until I learned I can use Hulu with my student account. I tried logging i...

  • Newbie
  • I've always used my spotify through facebook, so when I started paying for the student subscription, I just used the same account. I've never had any problems with this method, until I learned I can ...
  • 244 Views
  • 0 replies
  • 0 likes
  • 244 Views
  • 0 replies
  • 0 likes

Spotify for Students including free Hulu

I had already bought a Spotify membership with my student discount but I just figured out that students get Hulu for free. How do I do that? Or do I have a buy another membership to get Hulu?

  • Newbie
  • I had already bought a Spotify membership with my student discount but I just figured out that students get Hulu for free. How do I do that? Or do I have a buy another membership to get Hulu? 
  • user-removed
  • Not applicable
  • 1187 Views
  • 1 replies
  • 0 likes
  • 1187 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change from premium to students

If I bought Spotify premium but I wanted Spotify premium, what can I do? It's the first time that I buy a subscription. Also, I uploaded my student profile.

  • Newbie
  • If I bought Spotify premium but I wanted Spotify premium, what can I do? It's the first time that I buy a subscription. Also, I uploaded my student profile.
  • Alfredo
  • Roadie
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount

I signed up for student discount, and it is not working. This was over an hour ago. Please help me with this.

  • Newbie
  • I signed up for student discount, and it is not working. This was over an hour ago. Please help me with this. 
  • Alfredo
  • Roadie
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student account

Dear Spotify, I was trying to get a student account but the school I go to is out of the country and doesn't seem to be included in your network of school you include for this discount. I'm not sure how to be included and was hoping for someone to ge...

  • Newbie
  • Dear Spotify,   I was trying to get a student account but the school I go to is out of the country and doesn't seem to be included in your network of school you include for this discount. I'm ...
  • Alfredo
  • Roadie
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Superuser Contribution not getting student discount

ive had spotify since my freshman year or so and was almost always charged $5 but i checked and at some point it stopped recognizing me as a student and charging me literally double. im broke and that extra 5 dollars a month goes a long way how do i ...

  • Newbie
  • ive had spotify since my freshman year or so and was almost always charged $5 but i checked and at some point it stopped recognizing me as a student and charging me literally double. im broke and tha...
  • Alfredo
  • Roadie
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have the student discount, but I'm still being charged full price

I have registered for the student discount for premium and received an email verifying that they recognize my school and that I should be receiving $4.99/mo premium. However, when I check my bank account, I'm still being charged $9.99/mo. Does anyone...

  • Newbie
  • I have registered for the student discount for premium and received an email verifying that they recognize my school and that I should be receiving $4.99/mo premium. However, when I check my bank acc...
  • Alfredo
  • Roadie
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify take money from my card but my account is still free

I tried to upgrade to student version. when payment process it said "money have not taken from card" it was in student confirmation page. and there is a error. I tried to go back. Then realized my account is free but i paid the subscription fee. I ca...

  • Newbie
  • I tried to upgrade to student version. when payment process it said "money have not taken from card" it was in student confirmation page. and there is a error. I tried to go back. Then realized my ac...
  • Alfredo
  • Roadie
  • 510 Views
  • 4 replies
  • 0 likes
  • 510 Views
  • 4 replies
  • 0 likes