Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help verifying your Student Discount.
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Hi, I've previously had the student discount to get premium, but I'm no longer a student so I'm going to lose it and I'm going to get the regular subscription. All I see when renewing is the paid once offer of $119. Does anyone know if the $9.99 per ...
I was trying to register student premium account on my spotify application. But upload file button was not working. I tried 4 times but i couldn't upload. But spotify took the fee 4 times from my card. Will they give back my payment?
I am currently a student at the University of New Hampshire, and I am trying to get the student discount. When i type in all of my information, it says they cannot find that I am a student there. What do I do?
Ive already sent the info and payment but i dont have premium yet... 8 hours have pased
Sadelmakeriskolan i Tärnsjö saknas ur listan över svenska högskolor/universitet.Vad göras för att få studenterbjudandet? Tacksam för svar.
Hallo,Ich habe vergessen mein Spotify Premium zu kündigen, um auf Premium students zu wechseln. Kann ich mein Premium stornieren um mein Geld zurück zu bekommen und danach die students version holen? Mfg
Good morning. I ask to upgrade my plan for a Student one. Since it, the Spotify charged 10 (reais) twice and still charged me my actual plan (16,90). Please, I ask to resolve it ASAP! It's no right.. I want to change my plan and you can't charge thre...
Hi , I'm currently studying in U.K. And I would like to subscribe for the student offer by using Singapore credit card for payment . However , I couldn't search for U.K. In the "country" session. How can I solve this issue ?
Hi,I moved from the US to the UK, and I'm currently a student, how do I get it to register that I am a student but not in the country I originally opened the account? Do i have to have a bank account here, or can I register with my original card?Than...
Hello,I would like to get a students premium account, but there is only an option to pay with creditcard. Other premium accounts have more paying methodes. How can I pay with an other methode?
Dear Spotify,I have applied for the student discount and noticed that I were charged $5.13 instead of the stated $4.99 per month. Please kindly check and let me know why is that so. Please see the attachment for my bank transaction.Thank you.Regards,...
Hallo,ich habe genau das gleiche Problem mit unidays. Nach der Registrierung und dem Eintragen der Hochschule bekomme ich immer eine E-Mail, dass sie ein Dokument von mir brauchen, das meinen Studentenstatus bestätigt. Immer wieder schicke ich meinen...
Gente, recentemente assinei o spotify premium com desconto para estudantes, efetuei o cadastro e foi bem sucedido, mas falaram que iam mandar um e-mail de confirmação e não apareceu nada e minha conta está como free e não premium o que eu faço?
Realicé la suscripción al plan de Universitarios el 30 de Agosto, ingresando los datos de la tarjeta, pero envié la información incorrecta de la universidad. Realicé el procedimiento nuevamente con todos los requisitos y mi solicitud fue aceptada, pe...
I have Premium right now and I am trying to switch to the Student Plan, but it keeps saying that my student credentials are already in use, which is weird because I have never signed up for the student discount before. How can I get the Student Plan ...
Ingresé hace ya dos semanas aprox. mi solicitud para acceder a spotify para universitarios, envié mi certificado que acredita que lo soy e inscribí mi tarjeta de crédito. Hoy, dos semanas después, aún no recibo respuestas ni mucho menos mi membresía,...
hola buenas tardes una pregunta hoy quise el paquete de estudiante pero mi escuela no se encuentra y me decía k no se haría ningún cargo y hace rato al revisar mi cuenta tenía dos pagos de 49 pesos y no tengo el.servicio me podrían ayudar gracias
Hi. About 10 min. Ago. I bought false premium option. I wanted to buy student premium but i took general premium. Then i bought student premium. Will i pay both of them? Can i cancel my general premium with non-pay?
I have a Premium Plan ($9.99/month).I have been told that I am paying more than I needed to. I am a senior at college and would like to switch to Student Premium ($4.99). However, I could not find that option on the website.
When I selected the college I attend and put in my information, it still said it couldn't verify that I was a student. However, i don't understand how they would verify that I attend with just my name. How do I prove my attendance at my university so...