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Premium Student

Get help verifying your Student Discount.

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • akazzzzzz_
  • Visitor
  • 24586 Views
  • 18 replies
  • 0 likes
  • Premium for Students
  • 24586 Views
  • 18 replies
  • 0 likes

Superuser Contribution Verify Student Discount

When I selected the college I attend and put in my information, it still said it couldn't verify that I was a student. However, i don't understand how they would verify that I attend with just my name. How do I prove my attendance at my university so...

  • Newbie
  • When I selected the college I attend and put in my information, it still said it couldn't verify that I was a student. However, i don't understand how they would verify that I attend with just my nam...
  • Aichel
  • Roadie
  • 1827 Views
  • 1 replies
  • 0 likes
  • 1827 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount for United Kingdom

I am trying to verify my account for spotify to receive the student premium.I study in the United Kingdom and I am however unable to choose my college as the United Kindom is not a nominated country.How can I resolve this?

  • Newbie
  • I am trying to verify my account for spotify to receive the student premium. I study in the United Kingdom and I am however unable to choose my college as the United Kindom is not a nominated countr...
  • Aichel
  • Roadie
  • 3324 Views
  • 1 replies
  • 0 likes
  • 3324 Views
  • 1 replies
  • 0 likes

Student discount

Hi I need help, I am already paying 10.59 for the premium. However I am a student, but when I click the link for the student discount it's asking for a credit card. I am currently using pay pal as payment, and PayPal is not listed as an option.

  • Newbie
  • Hi I need help, I am already paying 10.59 for the premium. However I am a student, but when I click the link for the student discount it's asking for a credit card. I am currently using pay pal as pa...
  • Maxim
  • Spotify Star
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Student Discount, didn't know documents needed

Hi, this is my first time subbing to spotify. Situation: I subscribe for student discount, since this is my first time I never though that it will require me some of documents for my school. since I did my transaction outside my home and didn't have ...

  • Newbie
  • Hi, this is my first time subbing to spotify.   Situation: I subscribe for student discount, since this is my first time I never though that it will require me some of documents for my sc...
  • Maxim
  • Spotify Star
  • 958 Views
  • 1 replies
  • 0 likes
  • 958 Views
  • 1 replies
  • 0 likes

Not having a creditcard to pay for the studentdiscount

Hello! I would like the premium upgrade for students.. Is there another option exept from paying with a creditcard? I dont have a creditcard so i would like to pay with PayPal or IDEAL but i can't see those options.. Can someone help me? Thanks!

  • Newbie
  • Hello!   I would like the premium upgrade for students.. Is there another option exept from paying with a creditcard? I dont have a creditcard so i would like to pay with PayPal or IDEAL but i...
  • Maxim
  • Spotify Star
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Re: Paid 9,99€ even though I have student discount (Germany)

Hey, the same happened to me. Could you find a way to get your money back? Bc I've noticed it after 5 months and would really like to get the 5 months overpayment back.

  • Newbie
  • Hey, the same happened to me. Could you find a way to get your money back? Bc I've noticed it after 5 months and would really like to get the 5 months overpayment back.   
  • Maxim
  • Spotify Star
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Spotify for students payment problem

Good Day! I paid 65 pesos for the promo then I accidentally closed the app when I was answering the SheerID form. I subscribed again and lost my original payment. In other words, I paid twice. Is it possible to refund the first unsuccessful payment? ...

  • Casual Listener
  • Good Day!   I paid 65 pesos for the promo then I accidentally closed the app when I was answering the SheerID form.    I subscribed again and lost my original payment. In other wor...
  • CaptainPotatoJr
  • Casual Listener
  • 284 Views
  • 2 replies
  • 0 likes
  • 284 Views
  • 2 replies
  • 0 likes

Superuser Contribution Re: can't verify that I'm a student

How can I find a document that meets the requirements to verify manually?I can pull up my class list online, but I'm not finding anything officially issued.For reference I attend Brigham Young University (Provo, Utah).Thanks,David

  • Newbie
  • How can I find a document that meets the requirements to verify manually? I can pull up my class list online, but I'm not finding anything officially issued. For reference I attend Brigham Young Un...
  • Alfredo
  • Roadie
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

Superuser Contribution Live in the US but student in Canada

Hi thereI have moved to the US but am a student at a University in Canada, how do I register / verify my school?thank you for the help!

  • Visitor
  • Hi there I have moved to the US but am a student at a University in Canada, how do I register / verify my school? thank you for the help! 
  • Alfredo
  • Roadie
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes

Paypal for student spotify option??

Hello, I just became student and i already had spotify.i saw there was a discount for students in the netherlands where i live.i tried using it but you need a visa or creditcard...most students like me dont have them on this age.normally i pay with p...

  • Casual Listener
  • Hello,   I just became student and i already had spotify. i saw there was a discount for students in the netherlands where i live. i tried using it but you need a visa or creditcard... m...
  • Joeriik
  • Casual Listener
  • 416 Views
  • 2 replies
  • 0 likes
  • 416 Views
  • 2 replies
  • 0 likes

Betaling spotify student

Help! Ik heb al een tijdje spotify premium en zou dit graag omzetten naar een student abonnement, aangezien ik student ben. Echter moet ik hier opnieuw betalingsgegevens invullen. Ditmaal via een creditcard die ik niet heb! Voorheen hoefte dit niet. ...

  • Newbie
  • Help! Ik heb al een tijdje spotify premium en zou dit graag omzetten naar een student abonnement, aangezien ik student ben. Echter moet ik hier opnieuw betalingsgegevens invullen. Ditmaal via een cre...
  • Ireneovd
  • Newbie
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Solved!! Student discount only with creditcard?

Hi,So I already have this premium account at Spotify, but since I'm studying now I'd like to use the €5/month discount for students. However, it seems I can only pay by credit card, but at the moment I just pay my account costs with my debit card.Can...

  • Newbie
  • Hi, So I already have this premium account at Spotify, but since I'm studying now I'd like to use the €5/month discount for students. However, it seems I can only pay by credit card, but at the m...
  • user-removed
  • Not applicable
  • 408 Views
  • 1 replies
  • 0 likes
  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution student discount problem

Hello, I wanted to apply a student discount but while i was uploading my student document i couldn't use SheerID and i coulndt become a premium also my money taken from my card . How can solce this problem?

  • Newbie
  • Hello,  I wanted to apply a student discount but while i was uploading my  student document i couldn't use SheerID and i coulndt become a premium also my money taken from my card . How can...
  • userspotify1
  • Casual Listener
  • 342 Views
  • 5 replies
  • 0 likes
  • 342 Views
  • 5 replies
  • 0 likes

Student Premium Apply, Two Times

Hi there, I made an apply for student premium. When i was making it the first time I couldn't upload my documents, then I tried again and i uploaded the document. Now in my bank account there are two spotify fee cutting. After 6 hours I got an email ...

  • Casual Listener
  • Hi there, I made an apply for student premium. When i was making it the first time I couldn't upload my documents, then I tried again and i uploaded the document. Now in my bank account there are two...
  • Maxim
  • Spotify Star
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Accidentally close the window but lost money

I started the payment for the Students but i accidentally closed the window when i had to insert the selfcertification that im an University of Naples (ITA) student, the Federico 2nd University so i cant come back to this window, but they took the mo...

  • Newbie
  • I started the payment for the Students but i accidentally closed the window when i had to insert the selfcertification that im an University of Naples (ITA) student, the Federico 2nd University so i...
  • Maxim
  • Spotify Star
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

How can I cancel the subscription and get my money back?

I signed up for studnets' premium. I am 18 but still a high school student, therefore I can't use the discount. This information, that you have to be at university wasn't cleared or written on the website anywhere, so I paid the 2.49 euros. But as I ...

  • Newbie
  • I signed up for studnets' premium. I am 18 but still a high school student, therefore I can't use the discount. This information, that you have to be at university wasn't cleared or written on the we...
  • Maxim
  • Spotify Star
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Solved!! Cobrança ao mudar de premium para universitário

Tenho uma conta Premium ativada e solicitei alterar para a conta premium universitário. Ao informar as informações de pagamento e documentos para verificação de matrícula foi cobrado R$10,00 no meu cartão de crédito.Gostaria de saber o que é essa cob...

  • Newbie
  • Tenho uma conta Premium ativada e solicitei alterar para a conta premium universitário. Ao informar as informações de pagamento e documentos para verificação de matrícula foi cobrado R$10,00 no ...
  • calicio
  • Newbie
  • 1472 Views
  • 2 replies
  • 1 likes
  • 1472 Views
  • 2 replies
  • 1 likes

Superuser Contribution Student discount

I'm having a problem getting my student discount again. I had it for a year and it expired and now when I go to get it again it says "country not supported" on unidays. I am in The Netherlands using the dutch spotify website so I don't understand why...

  • Newbie
  • I'm having a problem getting my student discount again. I had it for a year and it expired and now when I go to get it again it says "country not supported" on unidays. I am in The Netherlands using ...
  • Alfredo
  • Roadie
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Student

I had the 4.99 Spotify student account but now it's 9.99. I want to go back to the 4.99 account with the added Hulu without paying 14.99.

  • Newbie
  • I had the 4.99 Spotify student account but now it's 9.99. I want to go back to the 4.99 account with the added Hulu without paying 14.99.
  • Alfredo
  • Roadie
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Hulu Discount?

Ok so I am trying to activate my hulu acount with my spotify for the new discount, but it won't let my card go through! I just called my bank and they say everything is fine and even watched a transaction go through, and yet my card is still getting ...

  • Newbie
  • Ok so I am trying to activate my hulu acount with my spotify for the new discount, but it won't let my card go through! I just called my bank and they say everything is fine and even watched a transa...
  • Alfredo
  • Roadie
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes