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Premium Student

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Oussama3
  • Visitor
  • 25097 Views
  • 19 replies
  • 0 likes
  • Premium for Students
  • 25097 Views
  • 19 replies
  • 0 likes

50% student discount

So I've just completed filling out all the uni days questions about my course and then it says " get your discount" so I click on it... " you are not eligible for the discount " why is this saying it when I am ??

  • Newbie
  • So I've just completed filling out all the uni days questions about my course and then it says " get your discount" so I click on it... " you are not eligible for the discount " why is this saying it...
  • 574 Views
  • 0 replies
  • 0 likes
  • 574 Views
  • 0 replies
  • 0 likes

paid for student discount but i m not a premium member

i entered all information about my card and i encountered a warn and i continued to student verification page. but it didnt open. ever. waiting circle kept rolling over and over but page wasnot coming. Then i quited from page and turned back. it was ...

  • Visitor
  • i entered all information about my card and i encountered a warn and i continued to student verification page. but it didnt open. ever. waiting circle kept rolling over and over but page wasnot comin...
  • user-removed
  • Not applicable
  • 225 Views
  • 2 replies
  • 0 likes
  • 225 Views
  • 2 replies
  • 0 likes

Student Premium not accepting I'm a student

I'm trying to get the student premium and I go to NTC, it can't find me to verify I'm a student when I'm definitely taking classes this next semester. I've tried emailing the sheerid and haven't gotten anything back. I cancled my Apple Music a couple...

  • Newbie
  • I'm trying to get the student premium and I go to NTC, it can't find me to verify I'm a student when I'm definitely taking classes this next semester. I've tried emailing the sheerid and haven't gott...
  • 172 Views
  • 0 replies
  • 0 likes
  • 172 Views
  • 0 replies
  • 0 likes

Student verification

I am enrolled in school yet it says that I'm "not elligible" for the discount I'm literally going to college and I typed in my email for the college so yeah

  • Newbie
  • I am enrolled in school yet it says that I'm "not elligible" for the discount I'm literally going to college and I typed in my email for the college so yeah
  • annaeshaw2
  • Casual Listener
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

Solved!! Discount for High school students

Hello! So I wanted to avail of the student discount and so I availed it. So after I placed my bank details, I realized that it's only for college students and i'm currently in high school. I would want to have a refund and get the normal premium subs...

  • Newbie
  • Hello! So I wanted to avail of the student discount and so I availed it. So after I placed my bank details, I realized that it's only for college students and i'm currently in high school. I would w...
  • Maxim
  • Spotify Star
  • 2044 Views
  • 1 replies
  • 0 likes
  • 2044 Views
  • 1 replies
  • 0 likes

student discount for study abroad

Hello,I am originally from the US and pay for a premium account. However, I am studying full time in Hungary and would like to receive a student discount. When I try to change this, my university doesn't appear in the list it provides. Does anyone kn...

  • Newbie
  • Hello, I am originally from the US and pay for a premium account. However, I am studying full time in Hungary and would like to receive a student discount. When I try to change this, my university d...
  • 267 Views
  • 0 replies
  • 0 likes
  • 267 Views
  • 0 replies
  • 0 likes

Student Payment

Hello,I have a trouble about getting premium account. I wanted to use student discount and i paid three times for premium and it seems on my bank account but still i'm not a premium user.How can i fix this issue?

  • Newbie
  • Hello, I have a trouble about getting premium account. I wanted to use student discount and i paid three times for premium and it seems on my bank account but still i'm not a premium user. How can ...
  • dannykielbasa
  • Newbie
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

Payment Student

Since I am a student, don't have a creditcard and live in the Netherlands i can't use the student discount.It says i have to have a creditcard.It would be very usefull if there would be an iDeal option too (because in the usual premium there is this ...

  • Casual Listener
  • Since I am a student, don't have a creditcard and live in the Netherlands i can't use the student discount. It says i have to have a creditcard. It would be very usefull if there would be an iDeal ...
  • Maxim
  • Spotify Star
  • 307 Views
  • 1 replies
  • 0 likes
  • 307 Views
  • 1 replies
  • 0 likes

Why Am I Getting Charged $9.99 When I Just Activated My Student Discount Last Month?

In June 2017 I signed up for the student premium discount for $4.99/month. On June 13th I was charged the student discount amount- good, right? So that means the discount was approved and went through the system. But the following month (July 13th) I...

  • Newbie
  • In June 2017 I signed up for the student premium discount for $4.99/month. On June 13th I was charged the student discount amount- good, right? So that means the discount was approved and went t...
  • 488 Views
  • 0 replies
  • 0 likes
  • Premium
  • 488 Views
  • 0 replies
  • 0 likes

Want to avail of student discount but Spotify doesn't let me choose payment method

Hi! I have a problem with spotify's payment method. I want to avail of the student discount but I was previously a Premium User. When I tried to avail of the student discount, the only payment method given was through visa/mastercard credit cards. Wh...

  • Newbie
  • Hi! I have a problem with spotify's payment method. I want to avail of the student discount but I was previously a Premium User. When I tried to avail of the student discount, the only payment method...
  • Maxim
  • Spotify Star
  • 367 Views
  • 1 replies
  • 0 likes
  • 367 Views
  • 1 replies
  • 0 likes

Spotify charges me Php. 50

After I avail Premium for student which is Php. 65.00 but they already charge me Php. 50.00 for the authorization charge.Is it included to my premium payment or do I really need to pay extra Php. 65.00? Thanks

  • Newbie
  • After I avail Premium for student which is Php. 65.00 but they already charge me Php. 50.00 for the authorization charge. Is it included to my premium payment or do I really need to pay extra Php....
  • 518 Views
  • 0 replies
  • 0 likes
  • authorization charge
    overcharging
    Payment Problems
  • 518 Views
  • 0 replies
  • 0 likes

Premium to student

Is there a way to switch from Spotify Premium to Premium for students without losing my playlists and saved music already on my Premium account? When I go to change the settings it says that the "request is not possible at this time"

  • Newbie
  • Is there a way to switch from Spotify Premium to Premium for students without losing my playlists and saved music already on my Premium account? When I go to change the settings it says that the "r...
  • Maxim
  • Spotify Star
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

Student discount

Won't register that I'm a student (I am) already have premium but want discount

  • Newbie
  • Won't register that I'm a student (I am) already have premium but want discount
  • meganh007
  • Community Legend
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes

student credentials associated with another spotify account?

please help..i recently unsubscribed from apple music because i wanted to try out spotify, but as i tried to get the student discount, i was denied due to my student credentials being associated with another account. i'm assuming it is referring to m...

  • Newbie
  • please help.. i recently unsubscribed from apple music because i wanted to try out spotify, but as i tried to get the student discount, i was denied due to my student credentials being associated wi...
  • 146 Views
  • 0 replies
  • 0 likes
  • 146 Views
  • 0 replies
  • 0 likes

New Student Email

Hello, So i have had the student premium account for the last four years and it just ran out. I am starting grad school this fall and have a new .edu email. I was wondering if i can use that email with my exsisting account to get the student discount...

  • Newbie
  • Hello,  So i have had the student premium account for the last four years and it just ran out. I am starting grad school this fall and have a new .edu email. I was wondering if i can use that e...
  • ErickRGuetta
  • Community Legend
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Student Discount

Alo, I tried the student discount yesterday, they made a charge to my credit card, but the subscription upgrade does not appear, I read that if I am not able to have the discount, the money will get back in 48 hours but today I realized that another ...

  • Newbie
  • Alo, I tried the student discount yesterday, they made a charge to my credit card, but the subscription upgrade does not appear, I read that if I am not able to have the discount, the money will get ...
  • 152 Views
  • 0 replies
  • 0 likes
  • 152 Views
  • 0 replies
  • 0 likes

Re: Spotify Student auf family wechseln

Liebes Spotify Team,ich befinde mich in genau der selben Situation. Bedeutet das Kündigen meines Studenten-Accounts, dass all meine Playlists und gespeicherten Titel weg sein werden? Gibt es eine Möglichkeit, das irgendwie mitzunehmen?

  • Newbie
  • Liebes Spotify Team, ich befinde mich in genau der selben Situation. Bedeutet das Kündigen meines Studenten-Accounts, dass all meine Playlists und gespeicherten Titel weg sein werden? Gibt es eine M...
  • 552 Views
  • 0 replies
  • 0 likes
  • 552 Views
  • 0 replies
  • 0 likes

Can I put a student discount on hold?

I'm currently paying the student rate for Spotify Premium. I want to go back to the free Spotify version for a few months, will I keep the student rate when I reactivate Prime? Thanks!

  • Newbie
  • I'm currently paying the student rate for Spotify Premium. I want to go back to the free Spotify version for a few months, will I keep the student rate when I reactivate Prime? Thanks!
  • 172 Views
  • 0 replies
  • 0 likes
  • 172 Views
  • 0 replies
  • 0 likes

student premium not working?

So I have the student premium and it says unlimited skips and what not..but when I go to skip a song it pops up that I've pressed on a premium feature and I need to upgrade if I want to skip. Idk what's wrong.

  • Newbie
  • So I have the student premium and it says unlimited skips and what not..but when I go to skip a song it pops up that I've pressed on a premium feature and I need to upgrade if I want to skip. Idk wha...
  • 228 Views
  • 0 replies
  • 0 likes
  • 228 Views
  • 0 replies
  • 0 likes