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Premium Student

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Oussama3
  • Visitor
  • 25931 Views
  • 19 replies
  • 0 likes
  • Premium for Students
  • 25931 Views
  • 19 replies
  • 0 likes

I paid for students discount and the apps stop working

I paid a few minutes ago and the app said it something was wrong with the payment... Stopped working when i was putting on my school information... I'm​ scared if the page took my money funds on my card...

  • Newbie
  • I paid a few minutes ago and the app said it something was wrong with the payment... Stopped working when i was putting on my school information... I'm​ scared if the page took my money funds on my c...
  • KatesHere
  • Community Legend
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

I am a student but i cant get premium because of maestro and i couldnt use student discount

Hi . I am from Turkey. I am using bank card which is maestro.You know its an offer for students so i want to use it. Howewer,website give an error *Please enter available cards number.I dont want to send gift to me because if i do it i wont benefit t...

  • Newbie
  • Hi . I am from Turkey. I am using bank card which is maestro.You know its an offer for students so i want to use it. Howewer,website give an error *Please enter available cards number.I dont want t...
  • Sebasty
  • Community Legend
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes

Won't let me sign up for a Studentaccount

I'm a second year student at the Hanze University for applied since in the Netherlands. Unfortunately this isn't confirmed by Spotify (I sended a copie of my class schedule and the confirmation paper that I'm a student at that university). Is there a...

  • Newbie
  • I'm a second year student at the Hanze University for applied since in the Netherlands. Unfortunately this isn't confirmed by Spotify (I sended a copie of my class schedule and the confirmation paper...
  • MattSuda
  • Spotify Star
  • 1695 Views
  • 1 replies
  • 0 likes
  • 1695 Views
  • 1 replies
  • 0 likes

regarding student offer

I have applied for college student offer, and i have checked that i paid 3 month fee alrdy, however, the sheerID did not ask me to upload any documents needed and my account has not upgraded to premium yet, may i know y?

  • Newbie
  • I have applied for college student offer, and i have checked that i paid 3 month fee alrdy, however, the sheerID did not ask me to upload any documents needed and my account has not upgraded to premi...
  • MattSuda
  • Spotify Star
  • 308 Views
  • 1 replies
  • 0 likes
  • 308 Views
  • 1 replies
  • 0 likes

Descuento para estudiantes

Buenas! El descuento para estudiantes sirve solo para universidad? Es que yo estoy en el instituto y trabajo también, pero no puedo poner ninguna opción de instituto.

  • Newbie
  • Buenas! El descuento para estudiantes sirve solo para universidad? Es que yo estoy en el instituto y trabajo también, pero no puedo poner ninguna opción de instituto.
  • MattSuda
  • Spotify Star
  • 651 Views
  • 1 replies
  • 0 likes
  • 651 Views
  • 1 replies
  • 0 likes

Studentenkorting op bestaand Premium account

Hey Spotify, Ik heb al een paar jaar een premium account. Als ik me aanmeldt voor de actie met studentenkorting (met creditcard, aangezien mijn account wordt betaald met m'n bankpas), wordt dat dan automatisch omgezet? Zodat ik niet 9,99 én 4,99 beta...

  • Newbie
  • Hey Spotify,   Ik heb al een paar jaar een premium account. Als ik me aanmeldt voor de actie met studentenkorting (met creditcard, aangezien mijn account wordt betaald met m'n bankpas), wordt ...
  • MattSuda
  • Spotify Star
  • 7427 Views
  • 1 replies
  • 0 likes
  • 7427 Views
  • 1 replies
  • 0 likes

No PayPal for Student Offers

Hi,I'm worried about the fact that the student offers do not offer PayPal payment while the other offers do. I'm only cocerned because I opened the student offer through an email and wanted to ensure that it wasn't some sort of scam. (it's probably n...

  • Newbie
  • Hi, I'm worried about the fact that the student offers do not offer PayPal payment while the other offers do. I'm only cocerned because I opened the student offer through an email and wanted to ensu...
  • MattSuda
  • Spotify Star
  • 2377 Views
  • 2 replies
  • 0 likes
  • 2377 Views
  • 2 replies
  • 0 likes

student discount in Turkey

Hello, i'm having a trouble about this... im from Turkey and im an university student...I payed for spotify premium for students and the joining form came to my browser page...After this time i can't choose my university because there is not any Turk...

  • Casual Listener
  • Hello, i'm having a trouble about this... im from Turkey and im an university student... I payed for spotify premium for students and the joining form came to my browser page... After this time i c...
  • MattSuda
  • Spotify Star
  • 577 Views
  • 2 replies
  • 0 likes
  • 577 Views
  • 2 replies
  • 0 likes

Pagamento Indevido

Bom dia ! Recebi um e-mail de vocês sobre a conta Estudantil . Eu fiz o cadastro mais ate agora vocês não me mandaram uma resposta e ja debitaram da minha conta de crédito . Peço que retornem por favor .

  • Newbie
  • Bom dia ! Recebi um e-mail de vocês sobre a conta Estudantil . Eu fiz o cadastro mais ate agora vocês não me mandaram uma resposta e ja debitaram da minha conta de crédito .  Peço que retorn...
  • MattSuda
  • Spotify Star
  • 334 Views
  • 1 replies
  • 0 likes
  • 334 Views
  • 1 replies
  • 0 likes

Lista de universidades plan estudiantil

Quiero saber si la universidad de Cuenca está dentro del plan estudiantil

  • Newbie
  • Quiero saber si la universidad de Cuenca está dentro del plan estudiantil
  • MattSuda
  • Spotify Star
  • 23812 Views
  • 1 replies
  • 0 likes
  • 23812 Views
  • 1 replies
  • 0 likes

Cobrança indevida

Fui assinar o spotify com desconto para estudantes para minha filha, porém ela ainda não está na faculdade, e antes de confirmar os dados já foi feita a cobrança, e agora não consigo utilizar nem esse primeiro mês que já foi pago!!! Solicito uma solu...

  • Newbie
  • Fui assinar o spotify com desconto para estudantes para minha filha, porém ela ainda não está na faculdade, e antes de confirmar os dados já foi feita a cobrança, e agora não consigo utilizar nem ess...
  • MattSuda
  • Spotify Star
  • 422 Views
  • 2 replies
  • 0 likes
  • 422 Views
  • 2 replies
  • 0 likes

Solved!! Premium to Student account - PayPal Payment

I am currently paying for my Premium subscription with PayPal and was hoping to change my subscription to the Student account while continuing to pay through PayPal. Right now, there are only options for credit card payments. Will PayPal be an option...

  • Newbie
  • I am currently paying for my Premium subscription with PayPal and was hoping to change my subscription to the Student account while continuing to pay through PayPal.   Right now, there are onl...
  • MattSuda
  • Spotify Star
  • 3920 Views
  • 2 replies
  • 0 likes
  • 3920 Views
  • 2 replies
  • 0 likes

Descuento a estudiantes

Tengo un problema con la suscripcion a spotify premium, solicite el descuento a estudiantes y demostre estudiar en mi universidad a traves del archivo solicitado, he realizado el pago con el descuento y este ha sido confirmado por el banco, pero no s...

  • Newbie
  • Tengo un problema con la suscripcion a spotify premium, solicite el descuento a estudiantes y demostre estudiar en mi universidad a traves del archivo solicitado, he realizado el pago con el descuent...
  • MattSuda
  • Spotify Star
  • 543 Views
  • 1 replies
  • 0 likes
  • 543 Views
  • 1 replies
  • 0 likes

me hicieron el cobro de spotify universitarios y mi cuenta sogue diciendo free

Antier vi el anuncio de Spotify universitarios en Mexico y me inscribí, mande un comprobante de horario, decía solo se cobraba cuando se comprobaban los datos, ese día mi banco me aviso del cobro y hoy viernes otra vez me informó de otro cobro (supon...

  • Casual Listener
  • Antier vi el anuncio de Spotify universitarios en Mexico y me inscribí, mande un comprobante de horario, decía solo se cobraba cuando se comprobaban los datos, ese día mi banco me aviso del cobro y h...
  • MattSuda
  • Spotify Star
  • 636 Views
  • 1 replies
  • 0 likes
  • 636 Views
  • 1 replies
  • 0 likes

Premium para estudiantes pero mi cuenta sigue siendo free

Apliqué para el premium para estudiantes. Ya me llegó el correo de confirmación de que soy estudiante válida, pero aún asi mi cuenta sigue siendo free. ¿Qué sucede?

  • Casual Listener
  • Apliqué para el premium para estudiantes. Ya me llegó el correo de confirmación de que soy estudiante válida, pero aún asi mi cuenta sigue siendo free. ¿Qué sucede?
  • MattSuda
  • Spotify Star
  • 514 Views
  • 1 replies
  • 0 likes
  • premium para estudiantes
  • 514 Views
  • 1 replies
  • 0 likes

Premium para estudiantes pero cuenta sigue siendo free

Me inscribí para Premium para estudiantes y en efecto fui verificada como estudiante válida. Recibí correo de confirmación, pero mi cueta sigue siendo free. ¿Qué sucede?

  • Casual Listener
  • Me inscribí para Premium para estudiantes y en efecto fui verificada como estudiante válida. Recibí correo de confirmación, pero mi cueta sigue siendo free. ¿Qué sucede?
  • MattSuda
  • Spotify Star
  • 504 Views
  • 1 replies
  • 0 likes
  • premium para estudiantes
  • 504 Views
  • 1 replies
  • 0 likes

Student Discounts

I am a student at New Zealand School of Tourism. And I can't get the student discount. Is there a possibility of making this happen because we are students just like others and it would be nice to have the same as everyone else..Thanks

  • Newbie
  • I am a student at New Zealand School of Tourism. And I can't get the student discount. Is there a possibility of making this happen because we are students just like others and it would be nice to h...
  • MattSuda
  • Spotify Star
  • 430 Views
  • 2 replies
  • 0 likes
  • 430 Views
  • 2 replies
  • 0 likes

Discount for students in Switzerland availability

Hi all, Are there any news on the discount for students in Switzerland. It's a bit unfair to us in Switzerland. I want to join spotify, but only if I have the ability to get the discount for students. Thanks for help

  • Newbie
  • Hi all,   Are there any news on the discount for students in Switzerland.  It's a bit unfair to us in Switzerland. I want to join spotify, but only if I have the ability to get the d...
  • MattSuda
  • Spotify Star
  • 2834 Views
  • 5 replies
  • 4 likes
  • Account
    Premium
    Subscription
  • 2834 Views
  • 5 replies
  • 4 likes

Superuser Contribution Student offer highschool

Hey I'm a collegestudent from Denmark. I saw there was one discount for collegestudents and universitistudents. So I checked it out. But my college is not on there, only universities are on there. Can anyone help me?

  • Casual Listener
  • Hey I'm a collegestudent from Denmark. I saw there was one discount for collegestudents and universitistudents. So I checked it out. But my college is not on there, only universities are on there. Ca...
  • MattSuda
  • Spotify Star
  • 656 Views
  • 3 replies
  • 0 likes
  • 656 Views
  • 3 replies
  • 0 likes

Was charged twice upon trying student discount

I am on the process of subscribing on student discount. Upon entering my payment details, I was charged right off the bat even though spotify said that i still need to submit 3 documents. I cancelled it and tried again and was charged for the second ...

  • Visitor
  • I am on the process of subscribing on student discount. Upon entering my payment details, I was charged right off the bat even though spotify said that i still need to submit 3 documents. I cancelled...
  • MattSuda
  • Spotify Star
  • 365 Views
  • 2 replies
  • 0 likes
  • 365 Views
  • 2 replies
  • 0 likes