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Premium Student

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Oussama3
  • Visitor
  • 25143 Views
  • 19 replies
  • 0 likes
  • Premium for Students
  • 25143 Views
  • 19 replies
  • 0 likes

Student discount

At the moment I study in The Netherlands and I pay for premium as I like my music ad-less. However as a student I would like the discounted version as money isn't something I have in abundance. But an easy way to switch from regular premium to studen...

  • Casual Listener
  • At the moment I study in The Netherlands and I pay for premium as I like my music ad-less. However as a student I would like the discounted version as money isn't something I have in abundance. But a...
  • Maxim
  • Spotify Star
  • 589 Views
  • 3 replies
  • 0 likes
  • 589 Views
  • 3 replies
  • 0 likes

Solved!! Spotify already charged my student disscount but i still as a free membership.

I received a text message and an email confirmation from my bank that spotify already charged my subscription with the student disscount by i'm still unable tu use my account as a premium.

  • Newbie
  • I received a text message and an email confirmation from my bank that spotify already charged my subscription with the student disscount by i'm still unable tu use my account as a premium.
  • Tom
  • Community Legend
  • 530 Views
  • 3 replies
  • 0 likes
  • 530 Views
  • 3 replies
  • 0 likes

Put more universities for premium student

Hello spotify, I just have a request for you. I'm getting a premium account for university students, but the options doesnt have my college.I put another that similiar with mine, but the documents it's ok.Can you help me with that? Me and my friends ...

  • Newbie
  • Hello spotify,   I just have a request for you. I'm getting a premium account for university students, but the options doesnt have my college. I put another that similiar with mine, but the d...
  • Maxim
  • Spotify Star
  • 506 Views
  • 1 replies
  • 0 likes
  • 506 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount Poland

I've aplied for it and fot already charged, but didnt get it. Where I can check the status of verification ?

  • Newbie
  • I've aplied for it and fot already charged, but didnt get it. Where I can check the status of verification ?
  • Alejandro_C
  • Spotify Legend
  • 782 Views
  • 1 replies
  • 1 likes
  • 782 Views
  • 1 replies
  • 1 likes

Superuser Contribution Bei Registrierung E-Mail nicht akzeptiert

Hallo,ich benute bisher das herkömmliche Spotify, möchte nun aber gerne den Studentenrabatt für Premium nutzen. Beim registrieren (Klarna Zahlungsmethode gewählt) wird mi aber gesagt, dass bei dem Feld mit meiner E-Mail Adresse etwas nicht stimmt. Es...

  • Newbie
  • Hallo, ich benute bisher das herkömmliche Spotify, möchte nun aber gerne den Studentenrabatt für Premium nutzen. Beim registrieren (Klarna Zahlungsmethode gewählt) wird mi aber gesagt, dass bei dem ...
  • Alejandro_C
  • Spotify Legend
  • 661 Views
  • 1 replies
  • 0 likes
  • 661 Views
  • 1 replies
  • 0 likes

METODO PAGAMENTO PREMIUM

SI PUO PAGARE L ABBONAMENTO CON IL BONUS 18 APP?

  • Newbie
  • SI PUO PAGARE L ABBONAMENTO CON IL BONUS 18 APP?
  • 1284 Views
  • 0 replies
  • 1 likes
  • 1284 Views
  • 0 replies
  • 1 likes

Student Account Status

What's up guys... I made the request for the student discount, I sent the documents, but I did not receive any email confirming that these information was received or are under analysis. Can you find out?

  • Newbie
  • What's up guys... I made the request for the student discount, I sent the documents, but I did not receive any email confirming that these information was received or are under analysis. Can you find...
  • Tom
  • Community Legend
  • 373 Views
  • 1 replies
  • 0 likes
  • 373 Views
  • 1 replies
  • 0 likes

Solved!! student premium problem

hey, i did things what necessary for student premium and the money was receiveed from my card but my account didnt change to premium what did this happened and what can i do

  • Regular
  • hey, i did things what necessary for student premium and the money was receiveed from my card but my account didnt change to premium what did this happened and what can i do
  • Tom
  • Community Legend
  • 1021 Views
  • 12 replies
  • 0 likes
  • 1021 Views
  • 12 replies
  • 0 likes

Superuser Contribution Charged without completing registration

I entered the card data as requested and went on to enter the college data. When I filled out the college form, I did not have the registration statement in hand. Without the document, I did not continue the registration. I checked my credit card and...

  • Newbie
  • I entered the card data as requested and went on to enter the college data. When I filled out the college form, I did not have the registration statement in hand. Without the document, I did not cont...
  • guiifeer
  • Casual Listener
  • 444 Views
  • 3 replies
  • 0 likes
  • 444 Views
  • 3 replies
  • 0 likes

Superuser Contribution Student Premium in Ireland

Trying to switch over from my normal premium account to a student one since it's now an option. I get as far as a page that says SheerID will open a new window with my school portal in order for me to verify my student status ( https://spotify-intern...

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  • Newbie
  • Trying to switch over from my normal premium account to a student one since it's now an option. I get as far as a page that says SheerID will open a new window with my school portal in order for me t...
  • MaryS
  • Roadie
  • 1246 Views
  • 4 replies
  • 2 likes
  • 1246 Views
  • 4 replies
  • 2 likes

From Premium to Student

Hi there,I am subsribing to Spotify Premium but I would like to subscribe to Spotify Student instead. Is there any easy way to switch from Premium subsribtion to Student subscribtion, or do I have to cancel the Premium subscribtion and then subscribe...

  • Newbie
  • Hi there, I am subsribing to Spotify Premium but I would like to subscribe to Spotify Student instead. Is there any easy way to switch from Premium subsribtion to Student subscribtion, or do I hav...
  • Maxim
  • Spotify Star
  • 470 Views
  • 3 replies
  • 0 likes
  • 470 Views
  • 3 replies
  • 0 likes

Unable to switch from premium to student

Spotify recently allowed students in my country to get the student discount. I tried to do this by subscribing to the student version but it only allowed me to pay with credidcard, while my premium subscription is payed through paypal. Anyone who kno...

  • Casual Listener
  • Spotify recently allowed students in my country to get the student discount. I tried to do this by subscribing to the student version but it only allowed me to pay with credidcard, while my premium s...
  • Decapitated
  • Casual Listener
  • 518 Views
  • 4 replies
  • 0 likes
  • 518 Views
  • 4 replies
  • 0 likes

Re: Changing from regular premium account to student premium account (Canada)

Hey @heyensha Good news! The student discount is now available in Canada: https://www.spotify.com/ca-en/student Note: Due to restrictions, this offer is unavailable in Quebec.

  • Spotify Star
  • Spotify Star
  • Hey @heyensha   Good news! The student discount is now available in Canada: https://www.spotify.com/ca-en/student   Note: Due to restrictions, this offer is unavailable ...
  • MattSuda
  • Spotify Star
  • 556 Views
  • 2 replies
  • 0 likes
  • 556 Views
  • 2 replies
  • 0 likes

Didn't cancel my old subscription before joining student

Hello beautiful people,I've only cancelled my old $12 subscription after I applied for student premium. Does anyone know if that matters or I'd have to apply again? Cause everywhere says I need to cancel beforehand!Thanks

  • Casual Listener
  • Hello beautiful people, I've only cancelled my old $12 subscription after I applied for student premium. Does anyone know if that matters or I'd have to apply again? Cause everywhere says I need t...
  • Maxim
  • Spotify Star
  • 448 Views
  • 3 replies
  • 0 likes
  • 448 Views
  • 3 replies
  • 0 likes

Incorrect activation / attivazione erronea

hi. I mistakenly start the premium subscription with the student offer and can not do it because I am not a student for a couple of years. In the meantime I received the payment of credit card. does someone know how can I return my expense? buon gior...

  • Newbie
  • hi.  I mistakenly start the premium subscription with the student offer and can not do it because I am not a student for a couple of years. In the meantime I received the payment of credit card....
  • Maxim
  • Spotify Star
  • 368 Views
  • 1 replies
  • 0 likes
  • 368 Views
  • 1 replies
  • 0 likes

Discounts for Students or signing for longer periods (eg. 1 year).

Who already have the premium needs to cancel and join again to have the discount for graduation students?

  • Newbie
  • Who already have the premium needs to cancel and join again to have the discount for graduation students?
  • Maxim
  • Spotify Star
  • 759 Views
  • 1 replies
  • 0 likes
  • 759 Views
  • 1 replies
  • 0 likes

SheerID Signup Australia not working?

Trying to switch to the student subscription but getting stuck on the SheerID page and wont redirect? Tried on 3 browsers and same thing.

  • Music Fan
  • Trying to switch to the student subscription but getting stuck on the SheerID page and wont redirect? Tried on 3 browsers and same thing. 
  • KatesHere
  • Community Legend
  • 2463 Views
  • 3 replies
  • 0 likes
  • 2463 Views
  • 3 replies
  • 0 likes

Student subscription not accepted

I've been using spotify for about a year and I absolutely love it. It is my most used app. I bought a regular premium subscription and once I started a college I found out that I could 4.99 for being a student. I've tried to sign up for a student pre...

  • Newbie
  • ...I dont know what to do i have tried many times to contact them but they just ignore my requests. Any other students had this happen to them? Any help, please?
  • KatesHere
  • Community Legend
  • 649 Views
  • 1 replies
  • 0 likes
  • spotify student
  • 649 Views
  • 1 replies
  • 0 likes

Student Premium

I Subscribed to Student Discount but it hasn't started yet? Already got the receipt in my credit card.

  • Casual Listener
  • I Subscribed to Student Discount but it hasn't started yet? Already got the receipt in my credit card.
  • KatesHere
  • Community Legend
  • 517 Views
  • 3 replies
  • 0 likes
  • 517 Views
  • 3 replies
  • 0 likes