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Please see below the most popular frequently asked questions.

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Please see below the current ongoing issues which are under investigation.

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Premium Student

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • akazzzzzz_
  • Visitor
  • 24493 Views
  • 18 replies
  • 0 likes
  • Premium for Students
  • 24493 Views
  • 18 replies
  • 0 likes

Didn't cancel my old subscription before joining student

Hello beautiful people,I've only cancelled my old $12 subscription after I applied for student premium. Does anyone know if that matters or I'd have to apply again? Cause everywhere says I need to cancel beforehand!Thanks

  • Casual Listener
  • Hello beautiful people, I've only cancelled my old $12 subscription after I applied for student premium. Does anyone know if that matters or I'd have to apply again? Cause everywhere says I need t...
  • Maxim
  • Spotify Star
  • 439 Views
  • 3 replies
  • 0 likes
  • 439 Views
  • 3 replies
  • 0 likes

Incorrect activation / attivazione erronea

hi. I mistakenly start the premium subscription with the student offer and can not do it because I am not a student for a couple of years. In the meantime I received the payment of credit card. does someone know how can I return my expense? buon gior...

  • Newbie
  • hi.  I mistakenly start the premium subscription with the student offer and can not do it because I am not a student for a couple of years. In the meantime I received the payment of credit card....
  • Maxim
  • Spotify Star
  • 354 Views
  • 1 replies
  • 0 likes
  • 354 Views
  • 1 replies
  • 0 likes

Discounts for Students or signing for longer periods (eg. 1 year).

Who already have the premium needs to cancel and join again to have the discount for graduation students?

  • Newbie
  • Who already have the premium needs to cancel and join again to have the discount for graduation students?
  • Maxim
  • Spotify Star
  • 746 Views
  • 1 replies
  • 0 likes
  • 746 Views
  • 1 replies
  • 0 likes

SheerID Signup Australia not working?

Trying to switch to the student subscription but getting stuck on the SheerID page and wont redirect? Tried on 3 browsers and same thing.

  • Music Fan
  • Trying to switch to the student subscription but getting stuck on the SheerID page and wont redirect? Tried on 3 browsers and same thing. 
  • KatesHere
  • Community Legend
  • 2437 Views
  • 3 replies
  • 0 likes
  • 2437 Views
  • 3 replies
  • 0 likes

Student subscription not accepted

I've been using spotify for about a year and I absolutely love it. It is my most used app. I bought a regular premium subscription and once I started a college I found out that I could 4.99 for being a student. I've tried to sign up for a student pre...

  • Newbie
  • ...I dont know what to do i have tried many times to contact them but they just ignore my requests. Any other students had this happen to them? Any help, please?
  • KatesHere
  • Community Legend
  • 638 Views
  • 1 replies
  • 0 likes
  • spotify student
  • 638 Views
  • 1 replies
  • 0 likes

Student Premium

I Subscribed to Student Discount but it hasn't started yet? Already got the receipt in my credit card.

  • Casual Listener
  • I Subscribed to Student Discount but it hasn't started yet? Already got the receipt in my credit card.
  • KatesHere
  • Community Legend
  • 502 Views
  • 3 replies
  • 0 likes
  • 502 Views
  • 3 replies
  • 0 likes

student discount Netherlands

Hey guys, I am using spotify premium for more then a year now and I started to pay with Ideal in the Netherlands. So today I saw the student discount and decided to change from normal permium to student premium, but each time I want to change it I ha...

  • Regular
  • Hey guys, I am using spotify premium for more then a year now and I started to pay with Ideal in the Netherlands. So today I saw the student discount and decided to change from normal permium to stud...
  • KatesHere
  • Community Legend
  • 523 Views
  • 1 replies
  • 0 likes
  • 523 Views
  • 1 replies
  • 0 likes

Premium

Dobrý večer , dnes jsem si chtěla aktivovat Spotify Premium pro studenta,po zadání všech informaci ohledně platební karty mi teprve bylo řečeno ,že je třeba být student vysoké školy ,což já nejsem . Peníze se mi z účtu ztrhly,dostanu je zpět ? Předem...

  • Newbie
  • Dobrý večer , dnes jsem si chtěla aktivovat Spotify Premium pro studenta,po zadání všech informaci ohledně platební karty mi teprve bylo řečeno ,že je třeba být student vysoké školy ,což já nejsem . ...
  • KatesHere
  • Community Legend
  • 478 Views
  • 1 replies
  • 0 likes
  • 478 Views
  • 1 replies
  • 0 likes

Students in Turkish republic of northern cyprus

HiI had my account in Turkey but now i am a student in northern cyprus. So my university isn't on the list. How can i get this student discharge?

  • Casual Listener
  • Hi I had my account in Turkey but now i am a student in northern cyprus. So my university isn't on the list. How can i get this student discharge?
  • ibrahimcmn
  • Casual Listener
  • 1102 Views
  • 2 replies
  • 3 likes
  • 1102 Views
  • 2 replies
  • 3 likes

Solved!!Superuser Contribution Brazilian Student Discount

Hi Guys, I need some help. Today I tried to apply for the student discount here in Brazil, But there was some kind of problem that couldn't open the confirmation window for the SheerID website. So I couldn't finish my verification. However, they alre...

  • Newbie
  • Hi Guys, I need some help.   Today I tried to apply for the student discount here in Brazil,   But there was some kind of problem that couldn't open the confirmation window for the Shee...
  • MaryS
  • Roadie
  • 925 Views
  • 3 replies
  • 0 likes
  • 925 Views
  • 3 replies
  • 0 likes

Superuser Contribution student discount paymet method Netherlands

Hey guys, I am using spotify premium for more then a year now and I started to pay with Ideal in the Netherlands. So today I saw the student discount and decided to change from normal permium to student premium, but each time I want to change it I ha...

  • Regular
  • Hey guys, I am using spotify premium for more then a year now and I started to pay with Ideal in the Netherlands. So today I saw the student discount and decided to change from normal permium to stud...
  • MaryS
  • Roadie
  • 725 Views
  • 5 replies
  • 0 likes
  • 725 Views
  • 5 replies
  • 0 likes

Premium for students italy

Salve, ero già possessore di un account premium e ho appena fatto di nuovo l abbonamento per studenti inviando i miei dati universitari e reinserendo la carta di credito. Il mio dubbio è se in questo modo l abbonamento si è semplicemente aggiornato (...

  • Newbie
  • Salve, ero già possessore di un account premium e ho appena fatto di nuovo l abbonamento per studenti inviando i miei dati universitari e reinserendo la carta di credito. Il mio dubbio è se in questo...
  • snke
  • Regular
  • 738 Views
  • 1 replies
  • 0 likes
  • 738 Views
  • 1 replies
  • 0 likes

Charged

I tried getting the Student discount and first then got made aware that it was only for university and college (I'm from Denmark and going to Gymnasium is still called studying) oh well I couldn't finish the whole thing cause my school wasn't on ther...

  • Newbie
  • I tried getting the Student discount and first then got made aware that it was only for university and college (I'm from Denmark and going to Gymnasium is still called studying) oh well I couldn't fi...
  • BastianGraver
  • Newbie
  • 470 Views
  • 1 replies
  • 0 likes
  • 470 Views
  • 1 replies
  • 0 likes

Spotify did not return the money in the transaction canceled...

Spotify withdrew money from my card. After that, your transaction was canceled and the membership did not come. But the money was not returned to me.

  • Newbie
  • Spotify withdrew money from my card. After that, your transaction was canceled and the membership did not come. But the money was not returned to me.
  • Robert_W
  • Community Legend
  • 512 Views
  • 1 replies
  • 1 likes
  • 512 Views
  • 1 replies
  • 1 likes

Superuser Contribution Student Discount at Turkey

Hi,I have applied for student account but my bank account has been charged 2 times. Also I'm still not premium

  • Visitor
  • Hi, I have applied for student account but my bank account has been charged 2 times. Also I'm still not premium
  • MattSuda
  • Spotify Star
  • 590 Views
  • 3 replies
  • 0 likes
  • 590 Views
  • 3 replies
  • 0 likes

Solved!! Change from Premium to Student

Hi! I started my Premium Membership a while ago, paying with PayPal. Now I wanted to change to a Student Premium Membership, but doing that, I'm only able to pay by Credit Card. There is no possibility to choose paying with PayPal. Is there a way to ...

  • Newbie
  • Hi! I started my Premium Membership a while ago, paying with PayPal. Now I wanted to change to a Student Premium Membership, but doing that, I'm only able to pay by Credit Card. There is no possibili...
  • MattSuda
  • Spotify Star
  • 955 Views
  • 2 replies
  • 1 likes
  • 955 Views
  • 2 replies
  • 1 likes

Spotify premium student payment problems

I already have a premium account (The Netherlands) and I want to change it to a Premium Student account. When I subscribed for Spotify Premium I was able to pay via iDeal. When I want to change my account to Spotify Student, I can only pay with credi...

  • Newbie
  • I already have a premium account (The Netherlands) and I want to change it to a Premium Student account. When I subscribed for Spotify Premium I was able to pay via iDeal. When I want to change my ac...
  • MattSuda
  • Spotify Star
  • 1132 Views
  • 1 replies
  • 0 likes
  • Student
    student premium
    the netherlands
  • 1132 Views
  • 1 replies
  • 0 likes

billing ****very very urgent****

hi guys i chose student discount but I couldnt start with it because of sheerID thing.and they got money from my card. what should ı do ? How can I get my money ? (look at the attached screenshot and you can see the price of 6,99 TL)

  • Newbie
  • hi guys   i chose student discount but I couldnt start with it because of sheerID thing. and they got money from my card.   what should ı do ? How can I get my money ? (look at the att...
  • Maxim
  • Spotify Star
  • 455 Views
  • 1 replies
  • 0 likes
  • 455 Views
  • 1 replies
  • 0 likes